Rameez Shaikh Email & Phone Number

United Kingdom

Oman

Working as Hotel Manager. Involved in : * Understanding of all hotel management best practices and relevant laws and guidelines* Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives* Plan activities and allocate responsibilities to achieve the most efficient operating model* Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits* Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services* Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)* Deal with maintenance issues, shortages in staff or equipment, renovations etc.* Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.* Inspect facilities regularly and enforce strict compliance with health and safety standards

Pivotal in designing & executing new strategies for customer delight and reinforced the enviromental practice amongst all team members.Successfully organized food festival events, and promos and achieve the budgeted P&L, Training and Motivation in order to retain staff resulting in high employee morale and thus effecting lesser employee turnover,Achieved higher guests & staff satisfaction and healthier revenue generation to strive hard so as to maximize revenue and achieved the given budget.Led to reduction in the operational costs in order to generate high GOP by creating awareness amongst staff and work constructively to achieve the desired profits.Enhanced guests satisfaction and improving guests service index in order to retain.Closely monitored & scheduled staff of 80 prepartion of daily report of staff activities Responsible for taking the collated minutes of the meetings monitoring quality service and maintain High standards of guests satisfaction Managed the gamut of activities as:Stores indent and food cost control for the all outlets such as Restaurant, Banquet, Coffee shop, Outdoor Catering.Maintained standards of Hygiene in par with HACCP..

Bachelor'S Degree

Ssc