Rameez Mohammad Email & Phone Number

Mambourin, VIC, AU

Melbourne, Victoria, Australia

Melbourne, Australia

Melbourne, Australia

Melbourne, Australia

The Sodexo FMSC provides Facilities Maintenance to varied clients namely 7-Eleven, Toys R Us, AVEO, Unity Water, Canon, SAAB etc. It consists of a team of 30 coordinators reporting to me. I am responsible for the management and upskilling of the coordinators while ensuring accurate service delivery to our clients. I have also actively managed the Finance.

• Handling a high influx of inbound calls.
• Managing multiple priorities and maintaining effective results in a quota driven workplace.
• Responding to customer enquiries and requests and resolving issues efficiently and professionally.
• Solving issues in the stores effectively.
• Providing IT support with the communications among the stores and the head office.

• Outstanding customer service with good eye contact
• Checking and ordering the inventory equal to the levels
• Marinating the planograms and displays up to the requirements
• High standard cleanliness for healthy neighbourhood
• Regular temperature checks for products hygiene
• Managing and training the staff

I provide assistance with a wide range of computer issues to staff and students by repairing faulty laptops (for both students and staff). I also log all requests for help in to the school logging program.

Master Of Science, Network Systems

Bachelor Of Technology, Electronics And Communication Engineering

Network Theory •Computer Networking •Computer Organisation •Operating Systems