 Internal customers – plan – SOP, follow-up and customer grievances. CRM – creation and regular updation, review meeting with customers.  Responsible for procurement of merchandising items and rate contract for entire India. Monitoring warehouse operation – Pan India. Responsible for P&L – all India. Solution planning for internal customer. Providing solutions with improved routing, inventory level, TAT and space solutions. Cost working for implementation and cost reduction after stability. Solution Implementation.o Service level understanding and finalization.o SOP o Resource Managemento Warehouse designing.o Check Mechanism. Monitoring stock ageing, providing solution for liquidation.  Periodical stock verification and ensuring earliest closure of deviation/recovery. Regular interaction with internal customer for review and escalation. Leading and developing team for Project execution, OD shipment handling and special type of transportation. Prepared Standard Operating Procedure for a third party logistic company.  Collect, validate and analyze data across supply chain activities to suggest a better method for cost saving.  Study the entire warehousing activity like inbound, Binning and outbound and suggest an optimized route to handle materials inside the warehouse.  Suggested periodic perpetual inventory method to increase the stock accuracy level in warehouses.  Analyze the entire process in SCM activities and increase the visibility through effective MIS.

 Responsible for Business Development - Freight forwarding and SCS. New customers – plan – SOP, follow-up and customer grievances. CRM – creation and regular updation, review meeting with customers.  Established the complete Supply Chain module to support current and new customers in India. Responsible for procurement of merchandising items and rate contract for entire India. Monitoring warehouse operation – Pan India. Route Development – Visits, lead generation, lead follow up, joint action with overseas agents. Responsible for P&L – all India. Solution planning for customer. Providing solutions to customers with improved routing, inventory level, TAT and space solutions. Cost working for implementation and cost reduction after stability. Solution Implementation.o Service level understanding and finalization.o SOP o Resource Managemento Warehouse designing.o Roll on Owner.o Check Mechanism. Credit control Management, Fixation & Monitoring of credit limit, focus on outstanding and avoid Bad debts. Monitoring stock ageing, providing solution for liquidation.  Periodical stock verification and ensuring earliest closure of deviation/recovery. Regular interaction with customer for review and escalation. Leading and developing team for Project execution, OD shipment handling and special type of transportation.Operational Skills: • Handling Operational activities for the following projects:- Havells India Pvt Ltd. Momentive Performance Materials. Dell. Areva- Hosur. GE-IT.  Mobile Stores (Essar Group).  Farida Groups – 7Units. (Shoe Manufactures) Univercell Telecommunications. Harman International.• Heading the team of around 150 employees. • Handling & Monitoring different focus area’s in operational activities

 Responsible for procurement of Capital infra items. Established the complete Supply Chain module to support current and upcoming sites in India. Responsible for procurement of merchandising items and rate contract for entire India. Responsible for procurement of all IT and O & M items. Directed the buying and commission of asserts/ equipments for all sites Site administration, performance, KPIs for SCM performers. Ensuring lean inventory both at Warehouse and sites. Ensuring the availability of merchandise stocks at sites. Selecting & appointing 3 PL Service Providers, Transporters, Octroi agent etc. Execution of marking promotion from ordering to till reaching store within short span of time. Core member in management team for execution of management goal and cost reduction. Implement and execute ERP for SCM functional areas. Conceptualized & effectuated process/ procedure for regular and reverse logistics movement. Reduction in transportation cost by implementing modern techniques and diversification. Introducing alternate TSPs for site build up and Project management services. Efficiently handled the old vendors for order cancellation and brought down to current market trend. Distinguished efforts towards executing the O & M operation at circle level and controlled at corporate.

 Established the complete Supply Chain driven DCs module to support current and up coming stores in India. Facilitated Networking, Design, Development, automation of temporary Distribution Centers across India. Responsible for procurement of merchandising items to entire India. Responsible for procurement of Capital and store infra items. Directed the buying and commission of asserts/ equipments for DCs. DC site administration, DC performance, KPIs for DC performers. Ensuring lean inventory both at DC and stores. Ensuring the availability of merchandisestocks at stores. Selecting & appointing C & F, Distributor/Dealer, 3 PL Service Providers, Transporters, Octroi agent etc. Execution of marking promotion from ordering to till reaching store within short span of time. Core member in management team for execution of management goal and cost reduction. Implement and execute ERP for SCM functional areas. Conceptualized & effectuated process/ procedure for regular and reverse logistics movement. Reduction in transportation cost by implementing modern techniques and diversification. In charge for overall Inventory control and stock auditing. Efficiently handled the establishment of flow through, DC clock, Automation service level, DC design, storage space, operating process for Inbound and out bound – Picking, Replenishment, order assembling and shipping. Executed 1100 operational stores in short span of 15 months and 250 stores in pipe line to open on or before December 08.

As General Manager:Supply Chain Management: Since Feb’06 Established the complete Supply Chain driven DCs module to support current and upcomingHyper markets / malls / stores in India. Facilitated Networking, Design, Development, automation of temporary Distribution Centers across India. Directed the buying and commission of asserts/ equipments for DCs. Fore fronted the setting up of 15 collection centers and putting in to operational. Active team member in Merchandise activity. Core member in engineering team from site selection to till handing over of operational DC to steady state team. Efficiently handled the establishment of flow through, DC clock, Automation service level, DC design, storage space, operating process for Inbound and out bound – Picking, Replenishment, order assembling and shipping. Administered the DC Support process – returns, kitting, cycle count, physical inventory and four walls. Monitored DC site administration, DC performance, KPIs for DC performers. Entrusted with the responsibility of handling MHE maintenance, vehicle maintenance, spare parts management, housekeeping and pest control, manage scrap and waste – security and preventing loss control.  Supervised the buying and commissioning of asserts/ equipments for DCs. Handled DC Support process – returns, kitting, cycle count, physical inventory and four wall. Demonstrated skills in managing Vendor to DC and DC to store logistics and transportation operation.  Adeptly handled reverse logistics operation from end to end.Senior Management level (Grade -L2) - SCM; Reliance Infocomm: Apr’02 to Jan’06 Spearheaded the overall operations at the National Warehouse at Kalamboli, Mumbai to Service Customers, OTC retail outlets.  Actively involved in receiving of Bulk Material & stock transfer to Reliance warehouses across the country.  Handled day to day procurement for warehousing material.

 Supervised the entire gamut of operations at the supply chain operations encompassing Material Planning, Procurement, Logistics, warehousing, Inventory and commercial operations. Successfully handled demand planning based on monthly sales forecast Formulated and effectuated Ford’s ERP package, Common Manufacturing Management System right from plant set-up to running the same. Oversaw the deployment and implementation of purchasing policy of the company.  Involved in localization of P&P commodities. Explore & develop new supplier sources and determine long term suppliers. Supplier Evaluation using Scorecard System. Efficiently handled distribution of Import and Indigenous project and production material. Planned logistics movement of containers and ensured availability of transportation for inbound and outbound movement, rate contracts with union and courier agencies Actively involved in coordinating with Sales team, for planning and execution. Executed preparation of MIS on daily distribution and analysis of backlogs with initiation of Speed up deliveries. Introduced& implemented KAIZEN at various level for improvement of overall warehouse efficiency by saving – manpower, space, cost and material movement. Involved in liasioning with govt. agencies and handling commercial matters relating to customs, central excise, Pollution board etc Monitored and enhanced the performance of the executives and Assts.  Handled the overall maintenance of material handling equipments. Distinguished efforts towards achieving reduction in:o Inventory carrying cost by 3% to the cost of production with efficient way of material movement.o Inventory by changing reorder levels, KANBAN and CIM implementation.  Attained 100% delivery rating in 1999 for all customers. Successfully reduced out sourced F.G warehouse from 10 numbers to 4 numbers (from 1, 20,000 sqt to 50,000) and saved over INR 4.20 Lakh/month.

 Administered the logistics, distribution and production operations. Efficiently handled all India distribution of finished products by designing & implementing methods and procedures for warehousing and logistics operations. Responsible for procurement of Material handling equipments. Ensured product availability and proper data for the stocks at all customer locations. Actively involved in selecting& appointing C & F, Distributor/Dealer, 3 PL Service Providers, Transporters, Octroi agent etc.  Demonstrated skills in handling production &material planning based on the forecast from sales team. Involved in controlling material handling equipment inside plant & depots. Proficiently handled customer queries and settlement of claims. Devised budgets for the coming year; executed analysis and corrective action against the actual expenditure for the current year. Substantially reduced the transportation cost / freight by 15% after a detailed cost analysis and re-negotiations with the service providers Instituted new process for packaging and introduced several new packs. Significantly reduced the breakage by introducing new techniques for loading and unloading. Felicitated with the Gold standard for efficiently handling logistics and shipping operation by international management audit team for two consecutive years.