Developing and writing robust business plans. Ensuring excellent customer service delivery at all times. Working within a team to manage the budget and achieve targets and incentives. Maintaining up-to-date market knowledge. Proactively seeking out new opportunities. Analyzing data, numbers and information. Developing and utilizing initiative to identify new businesses opportunities. Providing clear, timely and effective management information to management. Able to understand and energies others. Ability to negotiate at all decision-making levels. Resolute relationship building skills. Can think, talk and acting commercially. Experienced in providing objective advice. Formulating recommendations and solutions. Able to quickly identify problems and weaknesses that afflict a business.

Promoting and marketing the business, sometimes to new or niche markets. Managing budgets and maintaining statistical/financial records. Selling travel products and tour packages. Sourcing products and destinations to meet consumer/agent demands for bespoke travel and sustainable tourism. Liaising with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance. Dealing with customer enquiries and aiming to meet their expectations. Overseeing the smooth, efficient running of the business. Constantly motivating the sales team to hit their targets and ensure company profitability. Meeting regularly with team leaders to give them sales figures and plan how they approach their work. Work closely with stakeholders. Overseeing the recruitment, selection and retention of staff as well as payroll matters and staff training. Organizing incentives, bonus schemes and competitions. Communicating with sales consultants and providing encouragement, help and advice. Dealing with disciplinary matters and customer complaints. During this period WEGOBY.COM TRAVEL SOLUTIONS PVT LTD was awarded “Best SME of the Year in Customer Satisfaction -2015” by Karnataka Small & Medium Business Owner’s Association.

Foster existing relationships with the Travel agencies and Consolidators. Identify & Develop Business Opportunities for product solutions for B2B clients. Providing online interface and managing its implementation for existing offline travel agencies. Introducing new products and functionalities on the applications of existing Agents. Maintaining relationships with existing Agents as well as development of new client base. Ensuring effective achievement of targets and preparation of reports. Preparing and giving sales presentations to prospective Agents. Monitoring industry trends as well as competition. Specialized in designing domestic/international packages for various sectors across the globe according to the customer’s preference. Responsible of booking all Aspects of Travel including worldwide holidays flights, cruises, Hotels, Car Rentals, Trains Tickets, and Bus bookings etc Ensuring the payments collections on Time.

Accountable for completing sales objectives and general quality of service. Worked closely will all domestic airlines to get the TBF, series & deal fares. Perform sales and marketing calls to reserve meetings with prospective clients. Expert in a cold-calling, negotiating contract, consultative selling, forming grouping and partnering with others. Followed long-term accounts strategies that increase profits and helped in cultivating the longterm relationships with proper decision makers. Offered management with the suggestions for developing volume, market shares and cost levels. Established and executed plans for tactical accounts that go beyond expectations in profits maintenance/increase, account profitability, and the customer satisfaction.

Handling group bookings and queries related to Groups from across India and maintaining deal records. Liaising with route controllers for group fares and different issues. Providing Fare quotations and Negotiations to maximize the Revenue. Checking VMPD and payment details and extending the Time limits. Generating group revenue report for the previous day. Preparing groups monthly reports & share the same with specific regions. Inform schedule changes to specific region. Keeping a tab on Time Limit PNRs and advising the respective regions to take necessary action.

Responsible for answering all phone calls from members traveling or needing information to any destination and booking such reservations in a timely and efficient manner. Collected fees, and provided customer with travel documentation. Kept informed of airline rules and regulations, tariffs and other industry requirements. Cross sold other company products and services.