Managing employee benefits across the globe

Key Responsibilities: Preparing value - volume analysis, Parallel Trade Analysis, Journal creation for Europe region Market research for Pharmaceutical products and price analysis and impact of the other competitors Identification of high exporting/importing market and managing the supply of the products Creating plan for upcoming years basis the historical trends of data for European market Running decision metric at Europe level for upcoming years with the help of competitive analysis Allocation of the products at Europe level basis the historical analysis of supply and demand Need base analysis which directly requested by either the client or market as when required Allocation of additional stock to different markets post analyzing the historical trends Market wise data analysis of demand and supply to determine the export and import of GSK products Product and market level compliance check for each market on monthly/quarterly Checking the effectiveness of allocation system at EU level and sharing the feedback Helping markets to reconcile their trade report basis the demand, supply and prices Overall sales calculation at Europe level by using the statistical models Derive business insights by analyzing historical data Providing data analysis to senior management to setup new goals and strategy Plan analysis actual versus actual

Determining, negotiating and agreeing in-house quality procedures, standards and/or specifications Automation (Transaction Monitoring Tools)Assessing customer requirements and ensuring that these are metSetting customer service standardsActing as a catalyst for change and improvement in performance/qualityRecording, analysing and distributing statistical informationPreparing and completing action plans, identifying and resolving problems Meets quality assurance financial objectives by estimating requirementsValidates quality processes by establishing product specifications and quality attributes Prepares quality documentation and reports by collecting, analysing and summarizing information and re-validationsAdvanced Quality Management in a back office BPO environment Setting Standard Operation Procedure setupBusiness Analytics (Service Catalogue, Heat Map, Score Card, Metrics snapshot data, Executive Summary Report, Verbatim Analysis)Derive business insights by analysing historical dataProviding data cuts to senior management to setup new goals and strategyOverall business health analysisResearch of potential business opportunities in different locationsTouch base with stakeholders to get the documents for CMMI purposeData managementImplementation procedures to improve productivity and qualityCoordination with clients in terms of process ramp-up, process revision, Calibration etc.Coach to Team members about their Process skills and give guidance on improvement