I am a dedicated logistics professional with a Bachelor's degree in Logistics, specializing in transportation management, and over three years of experience at COSCO Shipping Lines Lanka. Throughout my career, I have honed my expertise in sea cargo operations, customer service, and strategic business development. My role as Executive - Export Customer Service has allowed me to successfully manage various logistics operations, ensuring efficiency and high customer satisfaction.Working as part of a team, I have a proven track record of achieving significant milestones, including winning the Best Customer Service Shipping Agent awards from CASA for 2023-2024. My experience has equipped me with strong skills in process optimization, customer relationship management, and identifying new business opportunities. I thrive in collaborative environments and believe in the power of teamwork to drive success.I am adaptable, detail-oriented, and always eager to learn and embrace new challenges. My goal is to continue contributing to innovative logistics solutions and delivering exceptional results.