● Handling the complete incident management framework cycle right from incident identification, incident containment, performing root cause analysis, suggestion and implementation of preventive and corrective controls and perform network analysis as needed on a case to case basis.● Participate in weekly and monthly review calls with Customer.● Monitoring and identify positive security events from Microsoft Azure sentinel dashboard during the shift hours and take necessary action for the critical events that is seen during each shift’s hours with deviations for all the environments that we support.● Scheduling and performing Vulnerability Scans on client networks to identify the vulnerabilities exist if any and coordinate till closure.Security Incident Response and closure of Incidents within SLA using Service Now