Ramesh Raina Email & Phone Number

Delhi, India

New Delhi Area, India

• Managing number of UASL operator accounts and foreign carrier accounts. Responsible for increasing TTL's market share by driving revenue across all products and managing end to end ownership.• Relationship development building with the assigned Carrier / UASL customer by having better Interface with Individuals / key influencers and mapping of account at all levels .• Developing and implementing accounts based strategy i.e. understanding the existing telecom solutions and proposing solutions to maximize share of business • Create new revenue streams by working closely with network, product teams and ensuring revenue accruals, retention and churn management, credit control focus, and raising the bar continuously on operational KPIs on service delivery and assurance• Management reporting as per requirement & to ensure speedy resolution of queries & grievances to maximize client satisfaction levels.

New Delhi Area, India

• Handling sales of integrated telecom solutions like Lease Lines, Voice Solutions like Centrex, PRI, BRI, Audio Conferencing, Video Conferencing, Wireless Broadband, Wi-Max, Internet Bandwidth, VPNs (MPLS) , Toll Free Numbers, Data Centre Services, Network Managed services to Corporates/Enterprises. • Interface with Individuals / key influencers among Enterprises for ascertaining requirements, making presentations and delivering need based product solutions.• Ensure speedy resolution of queries & grievances to maximize client satisfaction levels.• Understanding markets and customer requirements and tailor sales approach and strategy accordingly to penetrate new accounts.• Negotiating the orders with top corporates and establishing relationship for further business.

New Delhi Area, India

• Handling a team of Account Managers who in turn handle sales of integrated telecom solutions Lease Lines, Wireless Broadband, Internet Bandwidth, VPNs, (IP - VPN, FR, MPLS) , IP Telephony, Server Co-location, Managed services to Corporate/Enterprises. • Interface with Individuals / key influencers among Corporate for ascertaining requirements, making presentations and delivering need based product solutions.• Ensure speedy resolution of queries & grievances to maximize client satisfaction levels.• Understanding markets and customer requirements and tailor sales approach and strategy accordingly to penetrate new accounts.• Negotiating the orders with top corporates and establishing relationship for further business.• Lead, mentor & monitor the performance of the team to ensure efficiency in business operations, meeting of individual & group targets.• Create an environment that sustains and encourages high performance; motivate teams in optimizing their contribution levels.

New Delhi, Pune And Mumbai

• Handling both Direct and Channel Sales Team.• Channel appointment to strengthen the sales & distribution network.• Training of DSA FOS and motivating the dealers for achieving the target for sales and to ensure Channel profitability.• Territory Mapping & study of areas to start new operations.• Recruitment of FOS & ensuring broadband port capacity is fully utilized.• Taking daily reporting of executives for performance evaluation and target monitoring on a daily basis.• Devising promotional programs to increase the sales from the dealers• Managing Access Distributors & Operators for faster installation of Broadband Orders.• Responsible for maintenance of customers in the allotted area as per specified TAT & complaint resolution.• Responsible for Prepaid Voucher Delivery and Postpaid collection in allotted areas.

Pune

• Handled Direct Sales with a team of six executives in Pune. • Personally handled Corporates and Major Accounts for lease lines and Enterprise Solutions.• Taking daily reporting of the executives for proper performance evaluation and Target monitoring on a daily basis.• Daily prospect evaluation to guarantee maximum sales and revenue generation.• Making joint calls in corporate and large institutions for closures.• Identifying and developing new market segments.• Organizing training sessions and imparting product knowledge to sales executives. • Devising retention plans for existing customers.

Mba, Marketing

Bachelors In Computer Science, Telecommunications & Computer Science