Ramesh Ramakrishnan Email & Phone Number

Chennai, Tn, In

Hyvinkaa, Fi

Responsible in managing the global procurement service center in India and shaping the future of the unit, as it grows into a fully scaled operation comprising best practice sharing and standardization of end to end to processes of procurement in the coming years.Responsible for working cross-functionally with the business leaders across Konecranes’ value chain to understand both opportunities and strategic imperatives. Leveraging the procurement center to create and implement solutions keeping the processes efficient and effective and making procurement digitalization to come alive. Responsible to build, evolve and transform the service center to a “future ready” & “future fit” capability center – convergence of people capabilities, process intelligence & digitization.

Oakville, Ontario, Ca

To engage, improve & sustain client’s business processes performance by providing best in class services – Deliverability, Predictability and Scalability.To strategize and drive excellence thru process excellence & platform approach towards achieving Experience, Insights & Speed in Business Process-as-a-Service (BPaaS) Delivery Model.i. Improve Business Process Visibility (e2e) thru Process Governance, System Integration between upstream and downstream processes, Common measures and Goals between process and outcome. ii. Optimize service delivery towards enhanced User Experience, Business Insights and Speed of Execution. iii. Boost productivity with automation workflows thru process excellence and platform approach.

London, Gb

Responsible for managing multiple teams and operations (through a matrix organizational structure) which provides services to internal customers; this role does have external customer facing responsibilities and serves internal stakeholders. The remit area is entire Global Business (Procurement), operating in 40+ countries within HSBC.Work as part of a Procurement global team to ensure all BPO Service Provider contracts are effectively managed and governed in line with HSBC’s Procurement and Group Compliance Policy.Work with the Head of Operations to provide direction, engagement, governance and oversight of all BPO Service Providers ensuring alignment with Global Procurement strategy.Support in the management of the HSBC Procurement contractual obligations and of the BPO service provider’s contractual obligations and Interface to Supplier Mgmt Office (SMO) for Senior Leadership Office.To maintain the operational and cost control of Procurement’s BPO Service Providers governing the relationship in line with HSBC’s supplier management policies. A key component of the job is to effectively negotiate.

Dubai, Ae

Lead the establishment, development and management of the captive centre in Chennai/India. The focus was to set up and grow the India captive centre and identify opportunities to migrate activities from other countries or from activities that may currently reside within the wider enterprise. As leader for the Operations teams ensures employees are appropriately engaged, developed and retained through their management teams.Responsible to set-up, integrate and execute the seamless delivery across the regions and the businesses of FPI services within Procure to Pay, Order to Cash, Hire to Retire, Record to Report, Business Systems, IT Service Desk & Networking, Bids, Proposal & Costings, Order Management, Project Management, Value Engineering & Technical Management through the offshore captive centre at Chennai.As a head of the GBS unit play a key role in developing and implementing the GBS Strategy to drive value and service quality for our business customers.Establish, develop and lead an effective and capable Operations team to oversee, manage and maximize all captive operations on behalf of GBS. Embed a culture of continuous improvement into operations across the centre.Develop and manage annual budgets and monitor the on-going focus on cost savings and business case benefits associated with the migration of activities. Consistently reviewing opportunities to reduce cost and increase efficiency to deliver value for stakeholders and customers.Own and develop global relationships with senior stakeholders to promote and support GBS service activities delivered in the GBS centre. Develop essential infrastructure in the India centre to support the development and growth of services, including accommodation, IT services and facilities.Own Business Continuity Planning capability, risk management and in-country compliance for the migrated activities, ensuring routine testing and on-going focus on mitigation plans.

Espoo, Southern Finland, Fi

Responsible to manage a team of Buyers (PO Management, Sourcing), Integrating Specialists, CI team across multiple sub-units within the Indirect Procurement Operations.End-to-End ownership and management of operations and performance improvement across People, Process & Metrics & Stakeholder relationship, ensure effective resource utilization.Ensure smooth functioning of the process and compliance to procedures and policy guidelines; lead the team into operational growth.Responsible to co-formulate and execute shared service (indirect procurement) strategies including Co-location, Operational Excellence and Transformations.

Bengaluru, Karnataka, In

Defined the systems & procedures to implement purchasing, scheduling, & inventory control to ensure availability of Philips General Purchasing systems across India SSC for IMEA, Europe and North America, in accordance with Just-in-Time delivery schedules.Prepared purchasing procedures of Philips In-Direct Procurement Categories as per defined corporate and division policies & procedures, and established seamless support to all locations in IMEA, Europe and North America.Streamlined supply chain processes with the application of Value Engineering, Cost Reduction and Productivity Improvements throughout the value stream. Formulated High Class Process Quality Strategy in close coordination with Category / Quality Teams globally to meet the company’s business growth Steered various Six Sigma Projects & process improvement methodologies to establish World Class Shared Service Performance. Developed Key Performance Indices (KPIs) to evaluate, monitor and report supplier scorecard performance, thus improving performance.

Bellevue, Washington, Us

Steered operations across various modes of transportation such as Air Sea/Air & Air/Sea as per the Expeditor’s Standard Operating Procedures and Customers Expectations. Coordinated with Custom Handling Agents (CHA) & Forwarders for rate negotiation, compared the same with other Custom Handling Agents (CHA) & Forwarders and decided on the best deal. Appreciated by clients for accomplishing the fixed targets with minimal service issues & zero complaints, during the peak seasons of the year 2005 & 2006Delivered consistent performance to provide top class services to major clients such as Hyundai, Mobis & Belgium

Mba, Marketing & Hrm

Certification Diploma, Business Administration And Management, General

Certified Purchase Management (Cpm) & International Purchasing In Supply Chain Management (Ipscm), Sourcing And Procurement

Pgdmm, Logistics, Materials, And Supply Chain Management

Bachelor Of Business Management (Bbm), Marketing & Finance

Education record

Plus 2, Business/Commerce, General