Ramesh Ramchandran Email & Phone Number

Norcross, Georgia, Us

• Fastest growing Senior Living Brand (Highlands Senior Living) in the South East with 6 facilities in 3 states and additional facilities in the pipeline to help us get to our stated goal of being in the Top 150 in the ASHA (American Senior Housing Association) by 2025• Own and operate Highlands Senior Living facilities in 6 locations – Georgia (Norcross, Jefferson, Cartersville), South Carolina (Columbia and Gaston) and North Carolina (Forest City) with 180+ Employees and 380+ Senior Residents • Introduced Digitization with Electronic Medical Access records, Electronic Health Records, Family portal, Online Billing and payments, Billboard and Toll-free Marketing to help improve Brand visibility. • Total projected Annual Revenues exceeding $10+ Mn for 2024

- Multifamily Apartment Portfolio investments in multiple states.- NAR Board Commercial Realtor (NRDS # 289012834) and Licensed Real Estate Agent. - Helping investors building Passive Income through Real estate investments.

Chennai, Tamilnadu, In

Chennai, Tamilnadu, In

Teaneck, New Jersey, Us

• Cognizant Leader responsible for P&L of all Insurance portfolio for US Midwest region from a testing services standpoint including several of the nations largest insurance providers. • Managed team and client relationships with one of the largest US banking clients.• Supported sales and delivery for US Tier 1 Telco.

Pune, Maharashtra, In

• Responsible for all the aspects of a large scale application support program for Tier 1 NA Telco.• Manage relationships with clients, maintaining frequent contact with senior level executives.• Responsible and accountable for different areas from Customer Care, Mobility, Billing, Retail, Middleware Application support operations and ensuring 99.999% availability for over 320+ applications including mission critical applications.• Work with client teams on roadmap for key product launches, future connected services, API support, monitoring and dashboarding solutions.• Generate and manage sales and revenue, including P&L responsibility with annual budgets.• Identify, define, develop and implement techniques to improve engagement productivity, increase efficiency, mitigate risk, resolve issues and achieve cost savings.

Dallas, Tx, Us

• Accountable for Application support for 16 AT&T Mobility customer care and billing Applications including support for 6 mission critical applications to ensure 99.99% availability.• Directed activities for AT&T Monitoring and Desktop Support team across Call Centers and Retail stores - End to End monitoring and Tooling solutions across 180+ Applications in the AT&T Mobility & Uverse area providing 5 year instrumentation tools roadmap.• Led a program of around 115 members across AT&T and vendor team members to ensure application availability, Tier 1 and Tier 2 support SLAs, monitoring tools and solutions.• Lead team developing iPhone Executive dashboard (ED) as part of special product launches providing a business metric view for key product launches (iPhone/iPad/BB Torch and Win 7 devices).

Dallas, Tx, Us

• Led and drove successful launch of Clarify application across Cingular’s 80+ call centers including: Program management; release planning and deployments; defect management and reporting; coordination with development and testing teams; organizational sign-off to ensure quality deliveries including resource management

• Responsible for developing and architecting the Clarify IT Helpdesk application for Cingular

Overland Park, Kansas, Us

• Worked closely with internal customers/groups to develop the NetSMART application for Network Field Ops to track user issues.

Monroe, La, Us

• Responsible for developing the IT Helpdesk application supporting the merger of the legacy Quest and legacy US West. Helped manage ticketing, inventory, change management & reporting functionality for 5000 users.

Armonk, New York, Ny, Us

• Responsible for designing and developing the Equifax Credit Check functionality, Address verification from Group 1 into Nortel Clarify CRM.

Mumbai, Maharashtra, In

- Navision Financials ERP (Now Microsoft Dynamics CRM) - Customization for the Indian Market- Gulf Correspondent, EC, Bahrain, Project Management App for Oil and Gas Projects in the Middle East- Integrated Airline Management Systems (AMS) for Delta, Singapore airlines, Qantas Airway

Certificate In Coaching And People Development, Coaching

Master Of Business Administration (Mba), Organizational Leadership

Be, Computer Science Engineering

Education record

Education record