+ Deal with foreign customers’ orders and inquiries while arranging all the deliveries, sample requirements and do the coordination to the production & development departments.+ Handle the main key stakeholder profiles and implement new agreement with the key accounts holders and maintain the existing contracts & agreements.+ Maintain the close coordination with the parent company’s (Davos Italy) marketing team and planning the marketing campaigns to acquire new customers.+ Lead to find new customer portfolio within the target segment and introduce & represent the company products in international market & the local market as well.+ Follow up & Coordinate with shipping lines, freight forwarders and clearing agents to arrange export and import operation (Both documentation & customer service).+ Deal with customs, BOI and related government bodies which related to the shipments. (both foreign and local movements).+ Overlook all the foreign and local customers and get the responsibility of all the order requirements and ensure that the shipments to be delivered on exact delivery dates without having any hassles within the whole process.+ Follow up all the export shipments’ freight negotiation, shipment tracking, payment negotiations and delivery terms as per the standards. + Responsible for all the activities of the export & import department (Shipping & logistics) and international marketing department.

+ Developed and arranged all the inbound logistics, warehousing & fleet management functions to ensure that the orders to be delivered on time.+ Handled key customers with managing the bulk orders and event handling.+ Maintained the customer data base and company system with all the logistics & warehousing data & figures.+ Follow up the reorder levels, buffer stocks & expiries. Planned to short term plans & objectives to ensure the maximum customer satisfaction and to minimise the fleet operation cost. + Handled over all the invoicing to the transport deliveries, store suppliers and main company orders and ensure to clear all the invoice related issues.+ Arranged training programmes for labour development and make them to word harder and create favourable work place.+ Ensured all the legal requirements and compliances with the statutory bodies.

+ Liaised with sales related inquiries and sales visits of the container yards, clients and forwarding companies.+ Managed all the export & import documentation, vessel bookings, yard handling and customer service functions.+ Dealt with the overseas principles, ports and the key customers regarding the all the necessary requirements related to the business.+ Maintained the automated worldwide systems to get all the records are in order.+ Liaised with the overseas management principles to practice business strategies among the customers.+ Conducted research & development activities to increase wallet share in existing business. + Coordinated with the operation team at the SL port & freight forwarder to achieve the shipments & containers on time delivery to the port and container yards.

+Started the career as industrial trainee for six months at marketing and exports department of this multinational company.+ Arranged and prepared proposals & reports to develop & acquire new customer base and find our new logistics solution to reduce the cost.+ Coordinated management, operation team and the marketing team to ensure the smooth operation as one of main shipping agents in Sri Lanka.+ Worked with imports & exports departments as a customer service & documentation associate.