Ramesh Singh Email & Phone Number

Skilled Customer Support Engineer /'Desktop Support Lead Technician with 12+ years experience in: HW/SW, MS Office, Windows, Helpdesk, Networking, Systems Migration, Antivirus and Documentation. Seasoned professional with a well-rounded repertoire of hands-on skills to draw from.Highly motivated and skilled Desktop Support Lead Technician seeking a challenging management position with a technology driven company. I am searching for a position that will enable me to combine my twelve years of military experience as a leader with my expertise in PC-based, hands-on technical support and networking fundamentals. I have over 12 years experience in supporting to customer: Client and Server Hardware problem, Printer all type,rimage machine, ATM, BNA, etc The Full Microsoft Office and Windows Platforms, Telephonic Helpdesk, Remote Systems Administration, IT Project Management, Network Troubleshooting, Information Security, Systems Migration, Antivirus Administration/Policy. My greatest asset is my ability to use effective problem solving skills, creativity and innovative thought processes to solve complex issues. My extensive experience with both corporate and military environments gives me a well-rounded repertoire of personal knowledge to draw from.onsite and offsite support, product demonstrations and user training.