It Front Desk Support
CurrentResolved technical requests pertaining to security, such as helping users with remote desktop problems and VPN setup. Conducted introductory cybersecurity awareness training, teaching employees about safe browsing techniques, password security, and phishing prevention. Deployed security patches and conducted routine system audits to guarantee data integrity and avert possible breaches. In order to inform people about online privacy threats and best practices, I helped create articles with a privacy focus.