Ramesh Tp Email & Phone Number

Cochin Area, India

 Process/Project ManagementAccountable for Project Initiation & Kick OffAccountable for Project Plan with relevant details such as (WBS, Effort Estimations)Accountable for managing scope creepEffectively manage resources by reviewing Task Allocation per role/activity etc.Accountable for deliveries for against SLA, Risk Management and MitigationCreate & Maintain & Review project management routinesPeriodic Management Reports to Senior ManagementLessons Learned Documentation and Implement learning for next client/projectInitiate/Lead & Conceptualize to implement ideas of process automationFollow the standard practices and procedures specific to your TowerCreate & Maintain necessary project documents (RTM/JIRA/RMTT/HPQC/any additional tools etc.)  People ManagementPerformance ManagementConduct & Review regular associate development discussionsDrive Associate EngagementInitiate & Drive identified user technical/ functional training programsReview & Track performance of project team members CommunicationsAccountable for project/client communicationClient level ownershipReview & Manage internal stakeholder communication (including Technology & other teams for assigned module)Review & Manage Offshore/Onshore Interaction and Stakeholder CommunicationEscalation Management to appropriate stakeholders  Client DeliveryAssist lead in managing client delivery as well as complex system requirementsManage large & high complexity client implementations independentlyManage transitions (Ongoing vis-à-vis Implementations vis-à-vis Leveraged Shared Services)

• Process/Project Management Informed and Consulted on Project Plan with relevant details Accountable for effectively managing resources across Service/Platform Overall owner for deliveries. Ensure compliance to SLA, manage risk and its mitigation Accountable for Reviewing project management routines Periodic Management Reports to Senior Management Motivates the team to disseminate best practices across service/platform  Ensure defined project documents (RTM/JIRA/RMTT/HPQC/any additional tools etc) are optimally utilized across service/platforms Conducts Periodic client project reviews and work with Sr. Project Manager/Managers to plug the identified gaps Works with Onshore counterparts to collaborate on process/project efficiency Plan and execute for capacity/competence creation initiatives for service/platforms Accountable for creating recruitment strategy Assist project manager and lead in managing client delivery Accountable for client delivery against requirements, risks, escalations, schedule, quality Accountable for client implementations across service independently • Financial Creates and encourages environment to innovate/automate the existing delivery methodology/processes Accountable for managing transitions Accountable for managing COI targets along with the unit Director/VP Track financials at service level: actual against targets• People Management Groom and Mentor associates Connects associates to overall organizational goals/vision Performance Management Tracks and Controls associate development discussions Drive Associate Engagement/Retention Ensure compliance to all people level processes mandated at the organizational level• Communications Accountable for Offshore/Onshore Interaction and Stakeholder Communication Accountable for Escalation Management to appropriate stakeholders Manages stakeholder expectations

• Process/Project Management Initiate/Kick Off Project Create project plan with relevant details such as (WBS, Effort Estimations) Task Allocation Track deliveries for against SLA Risk Management and Mitigation Planning the project (Base Line.WBS,Schedule, Estimated Resources, Estimated Duration, Risks) Coordinates meetings with project manager to discuss project impediments, needed resources or issues/delays in completing the project. Initiating meetings with technology team for walk-through of BRD or issue resolution Quality assurance there by making sure all deliverables attains set quality standards Initiating periodic audit on all standard procedures to make sure all of them have been adhered as per company policy and pro-actively reducing the quality issues Preparing project status report and circulating to the stake holder based on the frequency agreed up on Preparing monthly dashboard and have a meeting with directors. Discussions on Parameters like team utilization, quality, SLA, cost saving measures  Initiating and putting forward a environment of innovation through by which we can earn team capacity and process excellence Building capacity by optimizing the resources and process Reduction of resource cost by using gained capacity in new projects• Client Delivery Interprets very complex business needs and translates them into system requirements Strong understanding of Domain and is required to comprehend Business Requirement Documents (BRD) Review/Maintain BRD for system gaps & domain compliance Interprets requirements to create/update systems specifications Create & Review Test Plan & Test Execution results Perform & Review Data Analysis and troubleshoot the issues Performing a feasibility study to determine the deliverable Performing a scope analysis & collecting the requirements

ERP (Agri-Business);Gathering client requirements and prepare SRS(Change Order)Coordinate with the technical team on SRS changesPrepare test plan, test cases and perform manual testingImplementing ERP at client siteConfigure the client system to smoothen implementation processTrain the client users on the interfacesPerform analysis and solve the issues on interfaces post implementationCoordinate from onsite with resolve on client issues with offshore technical team on interface post implementation issues.Convene project meeting on interface issues and also on implementation issues with the clientReporting to the project manager on project status, client issues from onsite. Conduct ERP system demo for potential clientsAchievements at Work:All onsite projects have been successfully signed off by clientSuccessfully procured orders for company based on demo and discussion.Single handled a project/client for more than 2 years onsite. Consistently good performance in managing clientsProject: - I smart business solution is a product based company and their ERP software is called “Harvest – IT”. The product is designed for Agri-business. Company has ventured in to agri business like Tea, Coffee, Oil Palm, Rubber and Flower. It is an integrated system capturing all the activities in an agri-business. Integration level is between modules and also it is integration of location. Location integration reaches up to the client’s corporate office. With a click of button all information can be accessed from different centers. Information from various centers becomes a part of dimensions and decisions can be made easily. Clients Handled Onsite: - Cargill Plantations Ltd (Papua New Guinea,Indonesia),PT Agro Indomas(Indonesia),Apeejay Surendra(Assam), Tata Coffee(Coorg), Ghana Oil Palm (Ghana),IJM Plantations (Malaysia).Environment: - Windows 2000/XP/Vista; VB6, SQL Server, Excel, Power Point, Visio

Msc; Masters, It; It

Gniit; Diploma, System Management

Bcom; Bachelor, Commerce