Ramesh Vemula Email & Phone Number

Hyderabad Area, India

I am an Account Delivery head for Microsoft Account with ACV of 220 MN USD, I am responsible for meeting financial objectives of the account which includes Revenue, Margins and Order Booking, I am responsible for overall delivery from the account and Customer Satisfaction. Have a track record of customer satisfaction with NPS of 100% and Top2Box of 100%. I mine the account in concerned domains and grew the account consistently at about 15 percent YOY . My job is also on delivery quality compliance, resource economic utilization and customer satisfaction, Responsible for relationship building with key Customers and key stakeholders within the account and responsible for people processes in the account employee attrition rate, people development and engagement Interact with Client Engagement Managers, Delivery Managers and Project Managers, Architects from Wipro and Client side CXOs. Track record of building Domain experts, achieved in building certified staff over years, Azure Certifications, PMI certifications, Responsible for Delivery management of account(s) from a delivery perspective and being a focal point for Wipro's delivery into a customer business unit department. Responsible for managing an account of high complexity, represents Wipro and deals with executive team of the client organization. I am accountable for Delivery, customer satisfaction, employee satisfaction within the account. I handle delivery for a portfolio in excess of 1500 FTEs covering diversified Engineering Skills and Technologies.

Hyderabad Area, India

As a Delivery Manager, I was responsible for reviewing, monitoring, controlling and supporting growth of a portfolio of discrete projects with the objective of delivering them as per agreed timelines, cost and quality parameters. Handled a span of 200-250 FTEs. Responsibilities includes but not limited to: - Building Innovative products on Cloud and Virtualizatioin- Governance calls and status reporting for external and internal stakeholders- Periodic Review to check for process compliance - PEI Checks- Review to track billable resources, NB HC, Rookies allocated- Exploring Automation possibility / review and floor-walk- Career Planning for each team members- Rotation Plan Reviews- Review of team for Cadre Building / Training- Identifying project activities that can be classified as CRs- Data analysis for identifying the problem and improve productivity- Maintaining Program and Project Structure- Approval of effort inputs for invoice creation - T&M- Unbilled Review and Approval- T&M- Invoice Approval - T&M- Provide Revenue Estimate- Project Data Metrics Reports Review and Approval- QIC meeting with account SQA- Review of Risk register- Effort updates for FPP- Contractor Timesheet, Extension, Replacement, Closure- PCSAT, ACSAT, Pulse Initiation; Progress on Action Items- BCP Drills- Contractual Commitment tracking- Preparing for Customer QBR and Internal QBR- G&O and Appraisal- Rotation plan Preparation- Revenue / Demand Planning- Margin Planning- Managing internal and external audits; IP and OS Software compliance

Hyderabad Area, India