- Technical Writer with over 16 years’ experience in core technical writing - user guides, installation and configuration guides, API documentation etc., and in areas such as authoring videos, Confluence and SharePoint administration, website creation and management, documentation release management, and content management systems. - Raise and manage technical documentation team. - Develop user manuals, installation guides, online help systems, release notes, and requirements specification documents; author product videos; edit images and screenshots; design document templates; create training presentations; administer SharePoint and Drupal sites; create and manage web pages and sites; and create flow diagrams. - Meet stakeholders and assess documentation requirements. - Analye, design, develop, review, and release technical documents as per DDLC. - Proficient in MadCap Flare, Confluence, Camtasia Studio, SnagIt, MadCap Capture, Adobe RoboHelp, Axure Pro, Adobe Acrobat, Adobe DreamWeaver, MS Visio, MS Project, Drupal CMS, HTML, Wiki pages, Adobe FrameMaker, Adobe PhotoShop.- Develop and manage classroom and Web-based training modules.- Carry out managerial responsibilities - interviewing, hiring, and training; planning, assigning, and directing work; appraising performance; rewarding; resolving problems.- Create new and manage Developer and Support Websites.- Author product/application videos using Camtasia Studio.- Good oral and written communication skills in English.