Investor and advisor to early stage startups in medical, AR/VR, cloud, and ecommerce domains. Work closely with founders on streamlining the development process and scaling platform and data infrastructure.

Responsible for service delivery of all 8x8 applications and services. Transformed the way of doing Application DevOps and SRE at 8x8 - tasks that took weeks can now be done with the click of a button. Pushed for automation and metrics everywhere. Transformed environment provisioning and usage to enable teams to develop, test, and produce faster, safer, and high-quality deliverables. Product Technologies: Java, JavaScript, Python, Elasticsearch, WaveFront, Docker, Kubernetes, Ansible, Chef, OCI, AWS, Google Cloud, Apache Spark, Apache Kafka, Teradata

Chegg infrastructure is fully hosted in Amazon Web Services (AWS), with annual spend of 5+ million. Chegg Web Services team is cloud based DevOps team focussed on developing capabilities to be Self Service to enable engineering teams. Responsible for Site Operations, DevOps, Site Reliability, Release Engineering & Vendor relationship management. Product Technologies: AWS, Java, JavaScript, PHP, Python, Spark, Elastic Search, Logstash, Kibana, Teradata, MongoDB, Cassandra, Docker, Chef. • Streamlined engagement model to improve the ops team avg. request handling time to 3 days from 8 days. • Improved overall monitoring to reduce TTD (Time To Detect) and established incident management process to reduce TTR (Time To Recover) • Brought visibility into different availability metrics • Improved infrastructure automation and increased the containerization adoption (Docker/ECS) • Established operational cost saving efforts by providing visibility into AWS asset usage, cost attribution, spot instance adoption, increased use of auto scaling, scale up and scale down automation.

Responsible for production operations and development of Clover’s server infrastructure and data infrastructure to support Clover’s business.

Global Platform Services (GPS) team build robust portfolio of capabilities delivered as Software as a Service (SaaS) that enables Paypal Inc. to innovate on differentiating experiences and products. GPS Portfolio includes monitoring, messaging, notification, content and media, application data services platforms. ♣ Increased Transaction Conversion by 41 basis points in 7 weeks by improving the triage process by bringing the visibility into root cause of conversion failures by connecting the data from different sources including Behavioral (FPTI), Failed Customer Interaction (FCI), Log (CAL) and Site Feedback data. ♣ Established new currency for availability measurement, Availability based on FCI (Failed Customer Interaction) which accurately reflects customer experience, by driving the Instrumentation Quality improvement initiative. Our team developed enterprise wide FSIReport to track the failed service interactions for each service and established process to fix issues.♣ Established process and developed automation for continuously monitoring, alerting and removing any PII information in logs. ♣ Brought ability to correlate site incidents to changes by bringing Site Change visibility in real time. Change information is also pushed into Elastic Search providing the powerful exploratory search capability. ♣ Improved operational efficiency by working with different stake holders and continuously tracking how each product KPI is doing against defined SLA and established weekly scorecard.♣ Established 24*7 support model for GPS products with geographically distributed teams.♣ Established availability audit process to look at aspects that help Prevent, Detect and Recover from incidents.♣ Established rigor in continuous integration, validation, capacity audit and availability audit helped to avoid any incident impact for GPS products during 2014 & 2015 holiday season.

Formed a new team called 'End to End Solutions Engineering' to build the infrastructure to provide visibility into different system aspects, that directly impacts the customer engagement. This infrastructure helps to do 'End to End System Validation and Monitoring.'Led various initiatives to enable eBay to release the Services and Platform daily. Responsible for overall services and integration platform validation strategy. Instrumental in shaping the Engineering pipeline initiative, where all the modules are implemented as addressable resources. Adopted DevOps model for some core services. Product Technologies: Java, JavaScript, Hadoop, TSDB, Mongo, OpenStack.♣ Progressive growth: Recognized with two promotions to Director level within 2 years♣ Led the team to define and develop infrastructure to enable Continuous Delivery and Continuous feedback loop for key customer flows♣ Changed the culture of how production bugs are handled at eBay by successfully driving company wide CTO level initiative to define and execute 'Zero OOSLA production bugs for 12 consecutive weeks in 2013', which we exceeded in big way. This brought shift in eBay engineers to handle all the production bugs within SLA.♣ Defined and established continuous validation pipeline for Presentation, Search and Services platforms, which tests the software in various environments (dev, user stage, staging, pre-prod, sandbox & production )♣ Improved the engineering efficiency by contributing to the engineering pipeline initiative for enabling the Continuous Delivery♣ Managed geographically dispersed team of 60+ people that are located in US, China and India and made sure that they are productive and motivated by adopting best practices to include all.

Managed geographically dispersed team of 12 developers responsible for creating social networking platform, web services and application server security, JAXP, SAAJ and Standards. ♣ Contributed to the increase in revenue of OpenSSO and JCAPS by managing the delivery of key Metro security technologies, like WS-Security, WS-Trust♣ Enabled team members to get various awards and join in company wide mentoring opportunities like SEED program♣ Led award winning Java Web Services Developer Pack ( Java WSDP ), which brought together core web services technologies together. This became web service offering (Project Metro) in Java EE and Java SE♣ Led JAXP 1.3 implementation team and delivered new Parser (Xerces) and updated Xalan with JAXP 1.3 support to Java SE 5. Acted as Xalan PMC (Project Management Committee) member at Apache♣ Increased the performance of XML transformations in Java SE by 10X by leading the effort to make XSLTC the default transformer in Java SE 5♣ Designed and Developed web layer verification modules for Tomcat ♣ Member of founding teams, who created Tomcat, ANT, Swing, Java EE, Java WSDP, Project Metro, Jersey. ♣ Started as Consultant in Feb 1997. Took full time position as Staff Engineer before becoming Senior Staff Engineer in 2005