Senior Technical Program Manager
Redmond, Washington, Us
-- Drove the Experimentation, AB testing and controlled rollout for Skype for Business Online group -- Drove the First Release program for O365 Skype for Business customers which allow O365 customers to expose new features to subset of users first. Drove the People Search strategy for Skype for Business online service & On-premises product -- Delivered Skype for Business Connectivity which increased the engagement between Skype for Business and Skype users. -- Solved a top customer issue by delivering Address book search as web service which reduced the network traffic by 99% compared to legacy Addressbook download. Drove the 0365 Skype for Business Hybrid strategy-- Responsible for 0365 Skype for Business customers onboarding experience including identity management, Single Sign on, Azure Active Directory Password sync, configuration, Admin experience, User move experience, hybrid migration. Experience in building products from ground up in a start-up like environment -- Drove the Microsoft SharedView, an internet collaboration application for screen sharing, group chats and sharing documents with multiple people in real time. -- Worked on market analysis, focus groups, UX design, security, compliance, branding, release, localization, marketing, roll out. Reduced the cost of running O365 Skype for Business online service -- Drove to reduce the Active Directory footprint by 40% so that more users can be served by a single Skype for Business deployment/Forest. Improved the reliability & scalability of O365 Skype for Business Service -- Rapidly delivered the Azure based People Search service with high availability, scalability to support people search of millions of Skype for Business online users. -- Drove the Skype for Business compliance to deliver Exchange based Instant messaging and meeting archiving which increased adoption by financial institutions