- Developed Thymeleaf (Template Engine for UI) and Spring Boot-based Automatic Recovery Tool (ART) to identify and address data inconsistencies. ART generates actionable reports and executes remediation actions, resulting in a 25% reduction in operational overhead through improved data accuracy and efficiency.- Engineered a rollback-enabled tool using NextJS and Spring Boot to streamline updating compressed and serialized CLOB database columns, reducing manual effort by 60% and enhancing… Show more - Developed Thymeleaf (Template Engine for UI) and Spring Boot-based Automatic Recovery Tool (ART) to identify and address data inconsistencies. ART generates actionable reports and executes remediation actions, resulting in a 25% reduction in operational overhead through improved data accuracy and efficiency.- Engineered a rollback-enabled tool using NextJS and Spring Boot to streamline updating compressed and serialized CLOB database columns, reducing manual effort by 60% and enhancing operational efficiency. Implemented JWT token-based authentication and authorization for secure access.- Enhanced the data pipeline to publish and subscribe debit and tax information to and from Google Pub/Sub topic, leveraging Java’s concurrent programming capabilities to maximize efficiency and scalability. Show less

- Led the design and deployment of a Contract Portal (Angular frontend, Spring Boot backend) at Avaya to streamline contract management operations. By centralizing budget details, expiration dates, and product coverage information, the portal enables support analysts to efficiently validate contract terms, accelerating user request resolutions by 10%.- Formulated and executed a collaborative solution-driven initiative with various teams to address and rectify IVR application issues.

- Directed the creation and execution of a high-volume transaction reconciliation process at Oracle, automating bulk reconciliation tasks, leading to a 50% reduction in manual effort for end-users.- Collaborated with cross-functional teams to diagnose and address SQL performance challenges impacting applications, reporting systems, and dashboards.

- Optimized charge loading efficiency by developing a robust system for bulk charges and tax handling, resulting in a 40% reduction in billing processing time and enabling seamless operational workflows.- Implemented secure and efficient RESTful APIs to facilitate communication between backend and frontend applications.

- Strong hands-on experience in Amdocs Service Order Management (SOM), Order Deliver Orchestrator (ODO), Unified Service Manager (USM) and Master Enterprise Catalog (MEC).