Ramesh K. Email & Phone Number

Brampton, ON, CA

Toronto, Ontario, Canada

- Developed Thymeleaf (Template Engine for UI) and Spring Boot-based Automatic Recovery Tool (ART) to identify and address data inconsistencies. ART generates actionable reports and executes remediation actions, resulting in a 25% reduction in operational overhead through improved data accuracy and efficiency.- Engineered a rollback-enabled tool using.

Pune, Maharashtra, India

- Led the design and deployment of a Contract Portal (Angular frontend, Spring Boot backend) at Avaya to streamline contract management operations. By centralizing budget details, expiration dates, and product coverage information, the portal enables support analysts to efficiently validate contract terms, accelerating user request resolutions by 10%..

Hyderabad, Telangana, India

- Directed the creation and execution of a high-volume transaction reconciliation process at Oracle, automating bulk reconciliation tasks, leading to a 50% reduction in manual effort for end-users.- Collaborated with cross-functional teams to diagnose and address SQL performance challenges impacting applications, reporting systems, and dashboards.

Pune, Maharashtra, India

- Optimized charge loading efficiency by developing a robust system for bulk charges and tax handling, resulting in a 40% reduction in billing processing time and enabling seamless operational workflows.- Implemented secure and efficient RESTful APIs to facilitate communication between backend and frontend applications.

Pune Area, India

- Strong hands-on experience in Amdocs Service Order Management (SOM), Order Deliver Orchestrator (ODO), Unified Service Manager (USM) and Master Enterprise Catalog (MEC).