Ramey Connelly Email & Phone Number

Pa, Nj, Ct, Ga

• Bolster clinic sustainability and longevity through the evaluation of clinical care systems, improvement of patient experiences, and support of staff. • Responsible for the upkeep of medical records and credentialing.• Collect, record, and analyze long-term organizational data, including patient feedback systems, patient safety recording systems, and call center analytics.• Coordinate all learners within the centers, including interns, externs, residents, medical students, and nursing students.• Partner with other members of leadership to develop and implement training and in-services for staff development.

• Supervised all aspects of patient care, including but not limited to staff training, performance evaluation and competencies, and development.• Employed management techniques to foster a focus on patient advocacy, a sense of teamwork, and to encourage open communication with staff members.• Maintained all previous Office Manager duties.

• Supervised all financial, clerical, and reception aspects of patient care and other related work as appropriate.• Responsible for ensuring a safe and compliant working environment. Scheduled and documented preventative maintenance and routine inspections. Maintained all staff files and physician credentials.• Responsible for ensuring smooth clinic function; including payroll, staff schedules, and supply orders.• Developed & maintained employee satisfaction and feedback program.

Cherry Hill, New Jersey, United States

• Coordinated Fetal Anomaly services program. Facilitated genetic testing, cremation services, and support group information for patients terminating pregnancies due to the diagnosis of a fetal abnormality.• Provided a range of patient services, including pre-abortion counseling, post-abortioncounseling, and unbiased options counseling.• Served as an educator and support person for each patient. Provided additional resources or referrals to community partners as appropriate.• Developed patient-centered literature for emotional support following abortion, resources for patients in their third trimester of pregnancy, and more.