Ramez Atef

Ramez Atef Email and Phone Number

Operation Agent, Tour Operator, and Customer Support at Rimo Tours Group @ Rimo Tours Group
egypt
Ramez Atef's Location
Cairo, Egypt, Egypt
About Ramez Atef

Dedicated and experienced Operation Agent, Tour Operator, and Customer Service Support professional with a strong background in the travel and tourism industry. Seeking to leverage my extensive knowledge and proven skills in customer relations, itinerary planning, and operational efficiency to contribute to a dynamic travel organization. Eager to enhance my career by embracing new challenges and opportunities within the travel, tourism and customer support fields, where I can continue to deliver exceptional service and operational excellence.

Ramez Atef's Current Company Details
Rimo Tours Group

Rimo Tours Group

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Operation Agent, Tour Operator, and Customer Support at Rimo Tours Group
egypt
Website:
rimotours.com
Employees:
7
Ramez Atef Work Experience Details
  • Rimo Tours Group
    Operation Agent
    Rimo Tours Group Nov 2023 - Present
    Cairo, Egypt
    Dedicated Operation Agent at Rimo Tours Group, orchestrating seamless travel experiences. Expert in itinerary planning, reservations, and logistical coordination to ensure clients enjoy stress-free journeys. Collaborative communicator with a passion for delivering top-notch service.
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  • Telda
    Customer Support Agent
    Telda Jul 2023 - Aug 2023
    Cairo, Egypt
    Identified customer needs and helped customers use specific features.Effectively handled customer complaints, using smart problem-solving skills to resolve issues and maintain customer satisfaction.Providing exceptional support and assistance to customers through various channels such as live chat, handling inquiries, resolving issues, and ensuring customer satisfaction by effectively addressing their needs and concerns.
    View
  • Adele Wear Co.
    Digital Marketing Specialist
    Adele Wear Co. Jul 2020 - Jan 2021
    Cairo, Egypt
    Closely monitored digital marketing trends and developments, enabling continual evolution across client campaigns.Collaborated effectively with cross-functional teams to develop and deliver high-profile, multi-channel digital campaigns.
  • Wasla Outsourcing
    Call Center Agent
    Wasla Outsourcing Jul 2019 - Jan 2020
    Cairo, Egypt
    Handled 100 of inbound calls per day.Inspected products and services to comply with quality standards.Identified issues, analysed information and provided solutions to problems.Maximised customer engagement and satisfaction by delivering excellent customer service.
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Ramez Atef Education Details

Frequently Asked Questions about Ramez Atef

What company does Ramez Atef work for?

Ramez Atef works for Rimo Tours Group

What is Ramez Atef's role at the current company?

Ramez Atef's current role is Operation Agent, Tour Operator, and Customer Support at Rimo Tours Group.

What schools did Ramez Atef attend?

Ramez Atef attended Thebes Academy, Don Bosco Technical Institute.

Who are Ramez Atef's colleagues?

Ramez Atef's colleagues are Hokel Mahmud, Mostafa Deshs, Mohamed Saif, Hossam Rady, Mba® , Dba® , Ppl®, Yassmin Hussien, Abdelrahman Mahmoud, Roopak Sindhu.

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