• Utilize data mining tool for advanced analytics that assist marketing in increasing revenues and reducing churn.• Manage the production & enhancement of the daily, weekly & monthly reports relevant to different marketing activities.• Evaluate the data quality by verifying a set of rules.• Define functional and support requirement for the marketing database.• Manage the integration of the various internal databases. • Extract data from different data repositories and transform into business intelligence relevant to different marketing activities and KPIs.• Monitor churn for different markets and segments through proper reporting system.• Monitor churn for different markets and segments through proper reporting system.• Define and implement internal reporting system to support the commercial department, data and segment teams.• Assess results analysis for campaigns, offers and new products and services.

• Set direction and define strategic plan for the transformation program to achieve the company objectives.• Lead the implementation of strategic framework and cross-functional projects through creating detailed project plan, define tasks, monitor progress and report back to the board, executives.• Manage people and tasks through all appropriate tools & maintain regular updates of all strategic projects documentation repository.• Direct project teams in alignment with the company strategic direction and vision and perform project closure capturing and using relevant best practices.• Identify, analyze and manage potential and actual issues and risks, taking corrective action by tackling day-to-day issues head on.• Assess and monitor assigned operational efficiency opportunities and ideas to be presented to transformation committee.• Create new initiatives, gather new transformation ideas and best practices from different channels & allocate ideas that proved to be valid in the relevant program / stream.• Contribute to the realization of the actual savings / revenues per each assigned opportunity and delivering overall transformation budget impacts to finance.• Work closely with TTM Orange group and act as an interface in all group wide projects/initiatives.• Develop and manage projects database for all Orange products/services, and generating a TTM dashboard on quarterly basis to the executives.

• Supervisor – business analyst and Budget controller; • Handle Capital expenditures (CapEx) and Operational expenditures (OpEx) & budget forecast, planning and monitoring.• Creating a detailed business plan and analysis, outlining problems, opportunities and recommend solutions for the business• Build a trend analysis to ensure the correct allocation of budget per project.• Enhance and optimize supply chain cycle by managing the purchasing requests / orders cycle.• Ensure and report month over month actual vs. budget.• Manage purchasing committee presentations through direct contact with technical procurement.

• Working as an account manager for IT division, handling Purchasing requests and orders cycle, commitments and accruals.• Managing Sub-contractors and supplier’s invoices by fulfilling Fixed assets & Payable teams requirement to speed up invoices financial validation.• Accountable for WIP management to achieve technology financial targets & guarantee the efficiency of technology orders.• Accountable for technology capital expenditure commitments that impact the cash flow.

• Handle customers’ inquiries and provide them with the needed information.• Fulfill customers' requests and solve their problems if there are any to maintain the maximum level of satisfaction.