Ramez Mardini Email & Phone Number

Ottawa, ON, CA

-Leading a comprehensive redesign of both the website and mobile app, focusing on optimizing the user journey from service discovery to booking and post-service communication.-Conducting in-depth user research through interviews, surveys, and usability testing to identify key pain points, such as improving the booking flow and streamlining communication.

-Elevated user experience standards and enhanced overall usability by leading the design process for the latest version of the web app-Facilitated design decisions through weekly collaborative workshops with Agile team members to generate ideas for improving the user experience of the web app-Streamlined project development by presenting interactive.

-Actively collaborated on creating transition plans for over 20 accounts to drive engagement levels in the digital retail landscape during the COVID-19 pandemic-Spearheaded the development of graphic assets for social media tailored to each account-Fostered cohesive and compelling online presence, collaborating closely with web developer and copywriter to.

Ottawa, Ontario, Canada

- Designed housing for prototype of autonomous delivery vehicle alongside engineer while maintaining functionality, modularity, and user experience;- Established the product development cycle of the vehicle by utilizing industrial design principles;- Created CAD files used for 3D printing and testing.

-Managed a project from inception to pre-production involving a sustainable sub-brand specializing in packaging solutions for organic fruits and vegetables-Designed and built packaging solutions for consumer goods, serving numerous clients across diverse industries with tailored designs-Ensured packages were built for a pleasant unboxing experience.