Ram Gaikwad Email & Phone Number

Orangeville, Ontario, Canada

Mississauga, Ontario, Canada

1. Successfully completed comprehensive training in financial products, services, and customer service techniques, enhancing product knowledge and communication skills.2.Provided top-notch virtual customer support, addressing client inquiries, resolving concerns, and delivering tailored solutions to meet their financial needs.3.Demonstrated strong problem-solving skills by effectively navigating complex situations and providing timely resolutions, resulting in increased customer satisfaction.4.Maintained a high level of professionalism and empathy during interactions, fostering positive customer relationships and brand loyalty.5.Utilized advanced digital communication tools and platforms to deliver seamless remote customer service, ensuring consistent and efficient client engagement.6.Collaborated closely with cross-functional teams to share insights and contribute to process improvements, enhancing overall team performance and service quality.7.Managed a high-volume workload while adhering to established service level agreements, consistently meeting or exceeding performance metrics.8.Contributed to team success through active participation in training sessions, workshops, and knowledge-sharing initiatives, fostering a culture of continuous learning.9.Adapted to changing customer preferences and needs, staying updated on industry trends and product enhancements to provide relevant and accurate information.10.Demonstrated strong time management and organizational skills, efficiently balancing customer interactions, administrative tasks, and training requirements.

Toronto, Ontario, Canada

1. To get a hands-on experience in project management and learn the implementation process2. To Monitor and execute the predefined project 3. To Help the team and run fine-tuned projects along with the team 4. To Solve potential problems and helps clients and customers

Mississauga, Ontario, Canada

1. Providing a high degree of customer service while processing all refunds, exchanges, and purchase in accordance with company guidelines 2. Managing daily cash office administration including balancing registrations, researching cash discrepancies, and documenting appropriately 3. Greets customers in a friendly manner, provide an answer to customers' questions about a product, price, brands, and company policies4. Assisting with the processing of daily shipment, organization set up of the warehouse area and ensuring all merchandise is received, processed, and maintained as per the store standard

Brampton, Ontario, Canada

• Responsible for receiving and storing products sent by various vendors• Accountable for scanning and verifying products quality and quantity• Remove the damaged products and sideline products which required additional preparation for storing. • Leading 10+ members team for product storing by providing products • Abide given safety standard of Amazon and educate co-workers for a safer workplace

Mumbai, Maharashtra, India

Worked on Agri-Business Project:1. Handled the responsibility of Business Management2. Was responsibly for change management and implementation in the project 3. Created digital Solution for Agri market4. Learned the skills of Project management, Excel, Outlook, PowerPoint, Pivot table.

Yavatmal Area, India

Pgdm, Business Management International Business

Master In Social Work, Dalit And Tribal Studies And Action

Bachelor Of Arts - Ba