Oms Product Practice Leader, Expert Labs - Center Of Excellence
As a Practice Leader of eCommerce Lab Services team, I own Client Success of all engagements (SME & Prime). Key responsibilities include - Practice building (Capacity Management), Skilling, Career & Performance Management) - Winning Deals & Influencing Deals - Delivery Management (Design/Dev, Functional, Integration & Performance testing, Go-live) - Achieve Target Utilisation/Cost Recovery Value - Thought Leadership (External Eminence,IP/Asset creation)