Rami Abed Email & Phone Number

• Public speaking Communication.• Creative problem solving.• Computer Problem Diagnostics in software and hardware.• Electronic equipment setup.• Database and SQL language.• Excellent knowledge of Windows and Microsoft suit.

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  Information Technology Analyst

  The County Of Fresno

  Sep 2024 - Present - California, United States

  •Provide basic IT support for enterprise applications, including diagnosing andtroubleshooting the more routine application issues.•Designs, develops, codes, tests, debugs, installs, and modifies programs, webpages,applications, and enterprise level application systems.•Designs, develops, codes, tests, debugs, installs, and modifies programs, webpages,applications, and enterprise level application systems using various programminglanguages, data access methods, file utilities, report generators, queries, and otherdesign and development tools for on-premises and cloud-based services.•Designs, models, develops, administers, installs, maintains, and tunes databases andgeospatial data; analyzes spatial data using mapping software; designs digital maps,ensures data integrity and reliability.•Provides effective governance; ensures software compliance; and conducts securityaudits and electronic forensic investigative analysis. Conducts security audits,identifies vulnerabilities, and implements appropriate security protocols to mitigatecyber incidents; assesses, implements, tests, and enforces security controls.•Researches, analyzes, and recommends IT solutions for County departments.•Assists with coordinating change management and service-level processes andassesses potential impacts to minimize risk to existing IT infrastructure.•Knowledge of department rules, regulations, policies, and procedures.•Knowledge of principles and practices of application servers, application designand development; geographic information systems, IT service management; securityimplementation and enforcement for IT systems and applications, database design.•Knowledge of steps and techniques of application troubleshooting.•Knowledge of database design and modeling, including interoperability withapplications, networks, and storage systems.•Knowledge of current enterprise systems technology, hardware, software, tools,and protocols.

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  California State University, Fresno

  Business Administration/Computer Information Systems