As the Director of Operations at Source Support, a leading provider of support services and solutions, I am responsible for overseeing the day-to-day operations, managing the marketing and project management teams, and developing new business opportunities and partnerships. With over 12 years of experience in the FMCG and Support Services sectors, I have gained solid knowledge and skills in market research, customer and product analysis, branding activities, and project management.I am passionate about creating and positioning brands, determining strategic business direction, and executing aggressive project plans. I have successfully improved product awareness and loyalty in various markets by implementing innovative and effective marketing campaigns and consumer engagement programs. I have also delivered consistent results and achieved organizational goals by fostering relations with key decision-makers, devising budgets, and leading united team efforts. I am adept at solving complex problems, analyzing data, and conceptualizing solutions. My mission is to drive operational excellence and growth at Source Support and contribute to its vision of delivering best in class services to clients