Rami Badran Email & Phone Number

New York, United States

Engaged in an apprenticeship opportunity to demonstrate my Salesforce expertise, leadership in high-performing teams, attention to detail, and proficiency in delivering complex solutions:• Championed the successful completion of a high-intensity 6-week development sprint with a 3-person team• Orchestrated the definition and execution of 60+ requirements, facilitating weekly implementation meetings with stakeholders for seamless project alignment and communication• Collaborated with the project team to design a simplified and scalable Salesforce solution through configuration, workflow automation with Flow, reports, and user training videos

Participated in the Clicked program to address common business-process challenges by delivering a high-quality Salesforce solution that highlights my ability to understand and solve problems through the use of technology:• Contributed as a proactive team member in a focused 3-week deliverable sprint, playing a pivotal role throughout the development lifecycle• Coordinated requirements gathering, defined acceptance criteria, and executed Apex programming deliverables, ensuring high-quality assurance and successful deployment• Demonstrated expertise in Apex classes, APIs, Visualforce, and batch processing to meet requirements, adhering to best practices

New York City Metropolitan Area

Claims Analytics Specialist focused on enhancing patient experience by resolving medical billing challenges efficiently:• Lead Accounts Receivable follow-ups in Medical Billing, achieving 98% HIPAA compliance using Epic software for efficient patient data management• Increased account resolution efficiency by 15% through expertise in navigating complex insurance guidelines for diverse accounts in multiple hospital facilities• Consistent track record with 100% on-time delivery of documentation, claims processing, and treasury reporting

New York, New York, United States

• Conducted 200+ patient consultations, boosting patient satisfaction by 20% through clear billing explanations• Reduced billing errors by 15% by enhancing efficiency by optimizing business processes and streamlining solutions• Educated 50+ stakeholders on claims and eligibility, improving understanding and reducing errors, ensuring operational continuity and team cohesion during the ever-evolving protocols and environment during the pandemic

New York, New York, United States

• Responsible for maintaining data quality and accuracy in Access databases and Excel spreadsheets to track diverse data types, including charts, encounters, credit card batches, medical notes, and other PHI• Managed Protected Health Information (PHI) logistics with Iron Mountain and provided comprehensive IT support, including hardware troubleshooting, software optimization, virus diagnostics, and cloud storage implementation• Created Grand Rounds summary documents, tracking resident attendance, disclosure agreements, and speaker presentations