Ownership of buying and sourcing processes leading to success in the key areas of negotiations, account management and vendor management.Developing and implementing purchasing strategies and identifying markets for new products.Managing daily purchasing activities, ensuring contractual compliance, obtaining client approvals, and coordinating to ensure timely delivery of orders.Managing and supervising a team of procurement specialists including overseeing capacity, workload distribution, training and performance management.Managing supplier relations and negotiating contractual terms, optimizing supplier performance, and reduction in total cost.Leading contract negotiations and managing price and supplier exceptions to contractual requirements, i.e., Terms and Conditions.Maintaining the supplier database, purchase records and related documentation.Coordinating with inventory control to support the planning and forecasting of inventory requirements.Interfacing with internal stakeholders and suppliers to ensure that the all products are delivered on time and in accordance with required specifications and quality standards.General management of a 20 person office including maintenance of facilities and office/manufacturing equipment and machinery, HR & payroll requirements, and training new employees in the purchasing process and systems.

Responsible for direct sales and business development functions, including new products, key account management, customer relationship development, contract negotiations and order fulfillment.Exceeded annual sales target within assigned territory and accounts by 10% in FY2013 and 15% in FY2014.Developed and executed strategic plan to achieve sales targets and to expand the company’s customer base.Consistently developed strong sustainable relationships with executive decision makers at leading corporations across the UAE and wider GCC.Account management of VIP clients including Emirates Steel, Sharjah Chamber of Commerce and Zaabeel Office.Collaborate with customers to understand their business needs and objectives, and effectively communicate compelling value propositions through proposals and presentations.Conduct cross functional team training, coaching and mentoring to keep up to date with recent market and industry trends and competitors.

• Managed the following brands: Swarovski, S.T Dupont, Baccarat, Lalique, Daum, Christofle, Rosenthal-Versace, Tumi, Misaki, Lladro• Compiled store reports, inventory and brands’ performance• Managed seven sales executives and one supervisor• Achieved the net sales and maintained the gross margin of all brands• Monitored the P&L of the store • Provided the necessary training for team members and performed their appraisals• Delegated tasks to the shop supervisor, such as stock reshuffling and administrative tasks• Optimized the stock while maintaining a healthy stock aging• Participated in events and initiated promotions with the marketing department• Handled staff sales in all aspects including: supervising the team, organizing the stock and liquidating the items• Secured a high level of service and brands’ image which was reflected in the mystery shoppers’ results

Store Supervisor• Managed the following brands: Swarovski, S.T Dupont, Baccarat, Lalique, Daum, Christofle, Rosenthal-Versace, Tumi, Misaki, Lladro• Assisted the store manager with the daily, weekly and monthly operations• Edited the staff roster while taking into consideration clients’ footfall• Responsible of stock reshuffling• Adhered to all company policies, procedures and business ethics codes and ensuring that they are communicated and implemented within the team• Meet individual and team sales target• Conducted internal stock counts on a daily basis• Handled administrative and personnel paper work• Assisted the manager in staff meetings• Highlighted and tackled store operational gaps • Continuously shedding the light on the store’s weaknesses and strengths

• Responsible of selling luxury items to VIP customers• Handled multiple brands such as: S.T Dupont, Waterman and Tumi while ensuring that store is in compliance with the brand guidelines• Meet the monthly and yearly brands’ budget• Handled and supervised item repairs• Handled clients’ follow up: special orders, new collection, after sale service• Learned to work under pressure through dealing with large number of customers• Responsible of training new comers• Increased the share of sales of the handled brands