Rami Chahwan Email and Phone Number
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Data-driven executive and board member with experience conducting pre-qualification interviews, recruiting, and training qualified franchisees. Energetic problem solver with a proven track record of handling full P&L of $450M, 600 stores, +1.5k people, business management, and business turnaround and expansion through new channels and market entries. Passionate team leader with demonstrated success in building, managing, and mentoring high-performing teams.Mapped real estate expansion, developed menus, and optimized profitability. Led new countries entries for major corporations, including Popeyes, and Tim Hortons, across Southeast Asia and the Middle East.SELECT ACHIEVEMENTS‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾⭐Awarded Top 50 Rising Tigers by Asia Awards and Tag Magazine in 2021. ⭐Awarded Best Global Market with Highest Transactions count for Popeyes Philippines in 2019. ⭐Assembled a high performance team from scratch and set the records for the strongest market entry for Tim Hortons and Popeyes beating projections and generating respectively 6x and 4x the home market AND sustain it.⭐Pivoted a Food Group to achieve record breaking revenues and profitability during the Pandemic while launching a New Market Concept and completing 2 acquisitions.⭐Successfully lead the opening of over 500 locations.⭐Turned-around an existing market by 25% from a negative EBITDA to a positive double-digit EBITDA.⭐Proposed and lead a 27% cost-saving CAPEX initiative that saved over USD 3mil on the first year.CORE COMPETENCIESCost Reduction • Business turnaround & profitability • Business Plans • Quality Control • Board Advisory • Project Management • Strategic Thinking • Change Management • Coaching & Mentoring • ESG policies • Restaurant Operations • Supply Chain Improvement►Software Skills: MS Office Suite, NetSuite, SAP, Power BI, NCR Aloha, RBI SPEQ, Oracle►Language Skills: Fluent in English, French, and Arabic►Citizenship: Canadian Citizen, Filipino Permanent Resident
Pickup Coffee
View- Website:
- pickup-coffee.com
- Employees:
- 328
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President And Country CeoPickup CoffeeValenzuela, Ncr, Ph
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Chief Operating OfficerPickup Coffee Aug 2024 - PresentMakati City, Metro Manila, PhUPLIFT everyone with fast, delicious, and surprisingly affordable beverages, everywhere - one PICKUP at a time
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Board OfficerRotary Club Jan 2020 - PresentThe Rotary Club of Manila is the First and Largest in Asia. Strong with over 250 Members coming from different professional background, we come together for Service Above Self. -
Board AdvisorDomino'S Pizza Indonesia Jun 2024 - Aug 2024Jakarta, Dki Jakarta, IdTransition from Executive to a Special Advisor to the Board -
Chief Executive OfficerDomino'S Pizza Indonesia Aug 2023 - Jun 2024Jakarta, Dki Jakarta, Id
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Chief Operating OfficerThree Bears Group (Tbg) 2021 - Sep 2023Serve as the operating director managing the group portfolio with over $50 million in revenues, including Domino’s Pizza, Coolblog, and Zark’s Burgers. Board member for Domino's Pizza and Chairman for Coolblog. Oversee a budget of $100 million, eight direct reports, and three indirect reports, including the GM of Dominos Philippines and President of Zarks Burger with their teams of more than 1,500 people.Key Roles and Responsibilities:►Increased group revenues by 57% from 2019 to 2021 by expanding operations to 17 new cities. ►Achieved, the first-ever since the group was formed, positive net income of 5.7% in Q4 2021 and 4.5% in Q1 2022. ►Awarded Top 50 Asia Rising Tigers – Nation Builders by Tag Media and Asia Awards.►Created and executed the implementation of our ESG Policies as Chairman of the ESG Committee.►Generated an incremental 40% of sales by leading the integration with market aggregators.►Avoided global supply chain cost increases of 4-7% by negotiating and freezing raw materials costs (COGS at 32%) through 2022, saving $1.6 million.►Established the Tender Committee, which is comprised of the CFO, COO, and heads of Departments, and reviews and approves all CAPEX-related expenditures by scoring each supplier. Reduced CAPEX spending by 40% (almost $4.5 million) and the average payback from 30 months to 17 months or less by right-sizing stores, negotiating partnerships, and accrediting new suppliers. -
Chief Operating Officer & General Manager - Popeyes PhilippinesRestaurant Brands International 2018 - 2021Toronto, Ontario, CaManaged P&L and a budget of $25 million in the startup phase and set it on track of surpassing $600 million of revenue by 2027. Built the team from scratch with seven direct reports to oversee all aspects of the business including setting OKRs and accountability over profitability and success of the business.Key Roles and Responsibilities:►Assisted in recruiting the local master franchisee and negotiated term sheets, which led to the signing of the MFDA in 2017.►Awarded Best Global Market with Highest Transactions count for 2019►Prepared and presented a five-year strategic plan for expanding to the Philippines, including a five-year financial outlook and menu architecture that fit brand positioning. Proposed and launched the expansion, including building a pipeline of 56 sites in the first year by establishing relationships with the four largest developers in the country.►Sourced and accredited local suppliers to fulfill 99% of all SKUs, including negotiating with the beverage supplier and achieving a 40% price reduction and $15 million commitment of marketing funds over five years. Localized the menu and avoided importation, providing healthy margins.►Achieved positive net income system-wide with an average store EBITDA of 16-22%, which reduced the payback period to under 24 months.►Strategized and implemented CAPEX cost savings of over 20% ($100,000) per site by right-sizing area requirements and securing global pricing, saving over $2.5 million in the first two years. -
Director Of OperationsRestaurant Brands International 2017 - 2018Toronto, Ontario, CaLed the due diligence phase for the acquisition of a casual dining concept and generated a report on the first 100 days plan post-acquisition strategy.Key Roles and Responsibilities:►Led the 12-month turnaround plan, transforming losses from -6.7% to a corporate EBITDA of 0.4%.►Negotiated new terms with major suppliers and distributors, reducing COGS by 2% and the cash cycle from 90 days to 30 days.►Implemented the Paramount Academy of Excellence, which improved audit scores by 23%.
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Director Of Operations And Training - Tim Hortons PhilippinesRestaurant Brands International 2017 - 2018Toronto, Ontario, CaOversaw the company’s first Southeast Asian market entry, which enabled expansion into other international markets, such as the UK, Spain, Mexico, and China. Built a team and defined MBOs (OKR) for each department. Led a market research study to understand consumer preferences and develop menu architecture, site criteria, unit economics, and a growth plan.Key Roles and Responsibilities:►Developed a new country tracker, which reduce country entry timelines from nine months to six months. ►Introduced Supplier Day, which built strong relations with local suppliers and distributors, reducing COGS by over 20% during launch and localizing 97% of the SKUs.►Tailored a marketing campaign launch that achieved 6x the forecasted revenues in the first nine months of operations of 12 branches.►Introduced the New Global Imagine for Tim Hortons by including Espresso-based stations and baristas while fine-tuning the menu to cater to the international demand.
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Senior Manager Of Business Development - Tim Hortons GccRestaurant Brands International Jan 2016 - Jun 2017Toronto, Ontario, CaLed the site selection process and built the pipeline for the 2017 development plan. Secured a site bank of over 50 locations by building major partnerships with Petromin, Unified Plazas, and others. Managed P&L, expansion, and marketing for $265 million across 168 branches. Trained and developed management for increased leadership scope and responsibilities.Key Roles and Responsibilities:►Led a team to research brand positioning and introduce the Café and Bakeshop concept, providing a defined and unique market position.►Reduced CAPEX of each new build over $25,000 by introducing a new image and sourcing new suppliers for materials and equipment, leading to a combined savings of over $10 million in five years.►Created and implemented Centers of Excellence for Tim Hortons (Tim Hortons University) in the Middle East that became the standard in every new country entry.►Transformed a mature market in the Middle East from -6% to 9% EBITDA within 12 months, which enabled us to double our network growth from 75 to 168 outlets.►Expanded to new markets, such as Bahrain, Jeddah, Dammam, and Medina.
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Manager Of Business Development - Tim Hortons GccRestaurant Brands International 2015 - 2016Toronto, Ontario, CaCreated a real estate development process that enabled the company to open over 50 new locations in less than three months and 75 locations in 13 months.Key Roles and Responsibilities:►Proposed and led the review of store and designs opened 50 new sites in the first three months while building a pipeline of 75 new locations: reduced CAPEX by $75,000 (a savings of over 27%) and achieved payback reduction period from five years to under four years. Localized over 40% of SKUs, maintaining an adequate supply for the growth rate.►Reduced COGS from 35% to below 32% of sales by sourcing and accrediting local suppliers.►Achieved over 50% growth in the first nine months on $65 million in sales.
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Manager Of Business Development - Tim Hortons CanadaRestaurant Brands International 2014 - 2015Toronto, Ontario, CaManaged budgets totaling $450 million across 595 locations (about 15% of the system-wide budget).Key Roles and Responsibilities:►Named Best Operations Manager in 2014.►Improved GPS (balances scorecard) scores from 89% to 97.5% by systematically increasing audit scores, speed of service, revenues, and profitability.►Increased EBITDA increased from 10.8% to 11.5%.►Recruited four new franchisees into the Tim Hortons System and led the Onboarding of all new franchisees for Québec Province.
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Th University Gm/Gestionnaire De L'Université Tim Hortons - Tim Hortons CanadaRestaurant Brands International 2013 - 2014Toronto, Ontario, CaManaged training, corporate restaurants, and the opening team for Quebec and Atlantic.Key Roles and Responsibilities:►Revolutionized the Tim Hortons training program by developing Tim Hortons University, which transformed the company into a profit center generating over $2 million in the first six months.►Increased corporate restaurant transactions by 2% and sales by 7% for the first time since 2009.
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District Supervisor/Superviseur De District - Tim Hortons CanadaRestaurant Brands International 2012 - 2013Toronto, Ontario, CaManaged corporate-owned restaurants with a total of 46 employees.
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Owner And Manager/ Propritétaire Et GestionnaireMty Food Group 2002 - 2012Montreal, Quebec, CaMTY Awardee Best Comparable and Total Sales Increase for 2007,2009 and 2011. In charge of guiding and leading staff and all kitchen needs, as well as suppliers and vendors. Innovated and prepared meals daily, that would ensure great customer service and feedbackKey Roles and Responsibilities:►Managed the weekly supply ordering and kitchen inventories to ensure the growth and profitability of the company►In charge of 20 locations from Toronto to Northern Quebec, with over 160 staff indirect reports and 40 direct reports►Full accountability of the profitability (P&L) of an average of 20 locations (reached 40 locations in 2011)RESTAURANT MANAGER 2003 – 2008‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ►Oversaw 4 locations in northern Quebec region and three years later opened and setup 3 locations in Toronto, and more in Quebec City►In charge of managing 14 supervisor and 60 full and part time staff membersASSISTANT MANAGER 2002 – 2003‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾Oversaw 6 staff members while increasing sales by 10% on weekends
Rami Chahwan Skills
Rami Chahwan Education Details
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InseadOrganizational Leadership -
École Hotelière De La CapitaleSommellerie
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Concordia UniversityMechanical Engineering
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Cegep Bois-De-Boulogne/College FrancaisHealth Sciences
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Mcgill University
Frequently Asked Questions about Rami Chahwan
What company does Rami Chahwan work for?
Rami Chahwan works for Pickup Coffee
What is Rami Chahwan's role at the current company?
Rami Chahwan's current role is President and Country CEO.
What is Rami Chahwan's email address?
Rami Chahwan's email address is ra****@****izza.ph
What is Rami Chahwan's direct phone number?
Rami Chahwan's direct phone number is +151433*****
What schools did Rami Chahwan attend?
Rami Chahwan attended Insead, École Hotelière De La Capitale, Concordia University, Cegep Bois-De-Boulogne/college Francais, Mcgill University.
What are some of Rami Chahwan's interests?
Rami Chahwan has interest in Poverty Alleviation, Children, Disaster And Humanitarian Relief.
What skills is Rami Chahwan known for?
Rami Chahwan has skills like Management, Leadership, Customer Service, Entrepreneurship, Sales, Restaurants, Franchising, Team Building, Budgets, Team Leadership, Food Service, Strategic Planning.
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