As a Junior IT System Engineer working student, I assist in maintaining and supporting IT infrastructure, focusing on Microsoft technologies, NFON cloud telephony, and Ecotel communications. My responsibilities include:System Administration: Managing and troubleshooting Microsoft environments, ensuring optimal performance of workstations, servers, and Active Directory.Telephony Solutions: Supporting NFON cloud telephony and VoIP systems, ensuring smooth communication and resolving technical issues.Network Security: Working with Sophos firewall and endpoint protection solutions to safeguard the organization’s network and devices.Mobile Device Management: Managing and securing Android devices, ensuring seamless integration with company systems.Technical Support: Providing hands-on support to employees, resolving hardware, software, and network issues.This role allows me to deepen my technical knowledge and gain practical experience in IT systems management while contributing to daily operations and strategic project.

Delivery of letters, receiving and organizing letters, delivery by bike or on foot.

Trade fair hostess, model, moderator, stagehand, service staff, promoter, and sales assistant throughout North Rhine-Westphalia with ratings of 5.0 stars from the clients.Here is a link to my profile: https://www.instaff.jobs/hostessen/sedcard/Rami-6255050

Proficient in designing, configuring, and troubleshooting and optimizing network infrastructure solutions, drawing upon my expertise in leading brands and domains such as:Cisco switches and routersDatacom equipment for transmission and multiplexingMatrix Comsec solutions for video surveillance, time-attendance, access control, and telecom systemsAssumed responsibility for managing the project lifecycle from initial qualification through to the successful project delivery.Pre-Sales and after-sales activities.Proficient in managing content on WordPress-based company websites.Developed comprehensive training materials tailored to clients' needs, ensuring effective understanding and utilization of products/services.Acquired practical insight into front-end and back-end web development environments through dedicated training conducted by the software team, focusing on a healthcare software system.

2G, 3G and 4G system architecture and design Link budget calculation and Radio planning

Collaboration with the sales team by acting as technical expert in customer presentations to determine the technical requirements to meet client goals and act as liaison between the organization's business development and engineering groups.

Three months internship in the Technical Department including the field side and the office side, the internship rotation was on following sections:- Radio section- Transmission section- Maintenance section- Backbone section- Operation section (Core, VAS)

Diagnosing and troubleshooting software and hardware problems, resolving network issues,configuring operating systems and using remote desktop connections to provide immediate support.