• Assisting current or future customer and business needs and priorities through communicating directly with customers and cross-functional employees.• Conducting meetings with prospective Clients as required; Source data about their administration and insurance needs, and discuss administration of any existing or intended insurance products.• Coordinating with Clients and company resources to review policy benefits, ensure clarity of policy, and transition servicing of contract to… Show more • Assisting current or future customer and business needs and priorities through communicating directly with customers and cross-functional employees.• Conducting meetings with prospective Clients as required; Source data about their administration and insurance needs, and discuss administration of any existing or intended insurance products.• Coordinating with Clients and company resources to review policy benefits, ensure clarity of policy, and transition servicing of contract to Company operations.• Contacting prospective and current customers to present information to clients about setting up a business, making recommendation to clients and assisting them in off-shore, free zone and LLC company formation. • Preparing forms, contracts, and agreements to complete clients’ requirements.• Performing administrative tasks such as coordinating and handling policy renewals as related to key projects.• Evaluating costs and revenue of agreements to determine continued profitability.• Assigning duties, responsibilities, and spans of authority to personnel.• Evaluating costs and revenue of agreements to determine continued profitability. Show less

- Developing and implementing strategies to increase revenue and market share for prospective clients who are setting up new businesses and are registering for company formation and trade license renewals.- Leading the negotiations for leases, licenses, liaising with Government entities and free zone authorities.- Developing an effective working relationships with customers through regular meetings and identify and obtain further sales and business development opportunities.-… Show more - Developing and implementing strategies to increase revenue and market share for prospective clients who are setting up new businesses and are registering for company formation and trade license renewals.- Leading the negotiations for leases, licenses, liaising with Government entities and free zone authorities.- Developing an effective working relationships with customers through regular meetings and identify and obtain further sales and business development opportunities.- Providing information to clients about setting up a business, making recommendation to clients and assisting them in off-shore, free zone and LLC company formation. - Processing of all types of applications and paperwork to the local government bodies, including but not limited to visit visas, employment or residence visas, car registrations, Trade License, labor permits, export license, economic license, foreign license, product registration and etc.- Assisting for opening new bank accounts with different banks in UAE. Show less

 Arranging travel and accommodation for the CEO and other C-Level execs where required; booking flights, hotels, transfers, organizing foreign currency and arrange appointments with business partners based internationally. Being a key point of contact within the business having built relationships across all key functions with the Senior Management team and Board. Liaising with clients, suppliers and other staff. Dealing with all government departments on behalf of the CEO.… Show more  Arranging travel and accommodation for the CEO and other C-Level execs where required; booking flights, hotels, transfers, organizing foreign currency and arrange appointments with business partners based internationally. Being a key point of contact within the business having built relationships across all key functions with the Senior Management team and Board. Liaising with clients, suppliers and other staff. Dealing with all government departments on behalf of the CEO. Occasionally, traveling with the CEO to provide general assistance during engagements. Searching and monitor CVs then manage time for interview with the CEO. Providing the CEO with all details and information for any inquires he want. Dealing with private and confidential information on a daily basis, remaining professional and approachable at all times. Show less

•Providing all the required Public relations Officer services including liaising and coordinating all the governmental requirements pertaining to the office such as renewal of licenses, permits and employee related documents.•Managing all outdoor tasks such as payment of invoices, bank related tasks, coordination with external providers.•Preparing proposals for new clients.•Communicating with all free zones and government Authorities in UAE. •Handling all correspondence which is… Show more •Providing all the required Public relations Officer services including liaising and coordinating all the governmental requirements pertaining to the office such as renewal of licenses, permits and employee related documents.•Managing all outdoor tasks such as payment of invoices, bank related tasks, coordination with external providers.•Preparing proposals for new clients.•Communicating with all free zones and government Authorities in UAE. •Handling all correspondence which is required to be in Arabic & English.•Attending to any emergency PR work which may come up from time to time. Show less

Following up on the daily tasks of the team (daily rounds- gifts offering- daily calls) to determine the customers' complaints and returning to the customers with a positive feedback. Supervising and following up on the problem solving to reach customer satisfaction and exceed customer's expectations. Supervising the complaint daily, monthly and yearly reports including the analysis of the complaints with the proposal solutions. Creating new ideas to improve the performance of… Show more Following up on the daily tasks of the team (daily rounds- gifts offering- daily calls) to determine the customers' complaints and returning to the customers with a positive feedback. Supervising and following up on the problem solving to reach customer satisfaction and exceed customer's expectations. Supervising the complaint daily, monthly and yearly reports including the analysis of the complaints with the proposal solutions. Creating new ideas to improve the performance of the customer service team and creating a motivational atmosphere for the team. Coordinating with all head of departments to reach the customer satisfaction and employees’ satisfaction. Continues training for all the employees focusing on the customer satisfaction and customer relations. Show less

•Organize guest arrivals and departures and ensure the smooth running of the daily operations in Reception during my shift.•Take and relay messages.•Deal with queries from the public and customers.•Handle any customer complaints and provide a swift solution.•Use Fidelio system in my daily work.•Receive and sort mail and deliveries.•Maximize the revenue and occupancy of the hotel.•Prepare daily, monthly, quarter and yearly report.•Work as a shift leader.

•Support and provide superior service via phones and e-mails as a receiver and caller.•Use questioning and listening skills that support effective telephone communication. •Use the most appropriate way to communicate with different behavior types on the telephone. •Apply the proper telephone etiquette to satisfy various customer situations. •Other duties as assigned.•Respond to customer inquiries.•Research required information using available resources.•Handle and… Show more •Support and provide superior service via phones and e-mails as a receiver and caller.•Use questioning and listening skills that support effective telephone communication. •Use the most appropriate way to communicate with different behavior types on the telephone. •Apply the proper telephone etiquette to satisfy various customer situations. •Other duties as assigned.•Respond to customer inquiries.•Research required information using available resources.•Handle and resolve customer complaints.•Process orders, forms and applications.•Route calls to appropriate resource.•Complete call logs.•Complete call reports. Show less