a. help the Work owners (project manager, pre-sales engineers, and service desk engineers) on understanding their technical requirements, and milestone timelines and deliverables, and then converting them into smaller chunks of works (tickets) that will be assigned to technical engineers through the ticket system and scheduling modulesb. Technical Leader for technical activities and deliverablec. Quality assurance / quality control of section deliverablesd. Evaluate the technical team’s works and provide guidance for best practices, quality of work, documentation & technical write-up, standards, etc.e. Implementing the comprehensive and mixed technology solution f.Creating HLD , LLD , Implementation plan and documentation for the projects .

- Maintain a strategic understanding of the existing infrastructure and its relationship to the business- Proactively plan and manage the implementation of voice services and voice, Switching and Datacenter network for Clients entities globally. - Consult with client organizations to understand their business, technical, and financial needs.- Perform as the customers consultant for all of Clients voice switching and Datacenter technologys related services. - Perform level 3 technical support and escalation for Network issues . - Assist clients and peers with planning for Network services and equipment. - Evaluate vendor capabilities. - Develop solutions to share communication facilities among different Clients entities. - Provide technical and management support to peers. - Perform Customer visit pre and psot projects - Perform Site survey- Prcing Cisco Solution