Rami Touma

Rami Touma Email and Phone Number

Area Operations Manager @ Malak Al Tawouk
Rami Touma's Location
Lebanon, Lebanon
About Rami Touma

Rami Touma is a Area Operations Manager at Malak Al Tawouk. They possess expertise in customer service, catering, microsoft office, microsoft word, restaurants and 22 more skills.

Rami Touma's Current Company Details
Malak Al Tawouk

Malak Al Tawouk

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Area Operations Manager
Employees:
31
Rami Touma Work Experience Details
  • Malak Al Tawouk
    Area Operations Manager
    Malak Al Tawouk Nov 2022 - Present
    Lebanon
    Monitor sales and work toward meeting quarterly objectivesVisit stores to evaluate operations, cleanliness and efficiency of each areaRecruit, hire and train new managers in their direct areaOffer consultation and recommendations to store managers on overcoming operations challengesMinimize cost and labor by reviewing schedules and inventory use
  • Roadster Diner
    Restaurant Manager
    Roadster Diner Oct 2021 - Oct 2022
    Lebanon
    Supervising daily shift operations, including front and back-of-house restaurant operationsMaintaining safety and food quality standardsKeeping customers happy, getting their feedback on the experience and handling complaintsOrganizing schedules, keeping track of employees’ hours and recording payroll dataControlling operational costs and identifying ways to cut wasteAppraising staff performance and disciplining or retraining employees to correct poor performance
  • Pizza Hut
    Restaurant General Manager
    Pizza Hut Jul 2021 - Oct 2021
    Libreville, Gabon
    Preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing changePlans menus by consulting with chefs; estimates food costs and profits; adjusts menusKeep a record of income and expenses.Create a professional atmosphere that sustains top employee safety standards and provides guidelines to personnel to eliminate hazards and dangers in the workplaceLead the restaurant to achieve new and greater goals in order to stand above the competition within the industry
  • Afkar Holding
    Restaurant Manager
    Afkar Holding Jun 2019 - May 2021
    Lebanon
    Supervising daily shift operations, including front and back-of-house restaurant operationsMaintaining safety and food quality standardsKeeping customers happy, getting their feedback on the experience and handling complaintsOrganizing schedules, keeping track of employees’ hours and recording payroll dataControlling operational costs and identifying ways to cut wasteAppraising staff performance and disciplining or retraining employees to correct poor performance
  • Al Thiqa Restaurants Company
    Restaurant Manager
    Al Thiqa Restaurants Company Mar 2018 - May 2019
    Lebanon
    Supervising daily shift operations, including front and back-of-house restaurant operationsMaintaining safety and food quality standardsKeeping customers happy, getting their feedback on the experience and handling complaintsOrganizing schedules, keeping track of employees’ hours and recording payroll dataControlling operational costs and identifying ways to cut wasteAppraising staff performance and disciplining or retraining employees to correct poor performance
  • Al Thiqa Restaurants Company
    Restaurant Manager
    Al Thiqa Restaurants Company Jan 2018 - Feb 2018
    Al Asimah, Kuwait
    Supervising daily shift operations, including front and back-of-house restaurant operationsMaintaining safety and food quality standardsKeeping customers happy, getting their feedback on the experience and handling complaintsOrganizing schedules, keeping track of employees’ hours and recording payroll dataControlling operational costs and identifying ways to cut wasteAppraising staff performance and disciplining or retraining employees to correct poor performance
  • Ministry Of Food Sal (Classic Burger Joint)
    Restaurant Manager
    Ministry Of Food Sal (Classic Burger Joint) Oct 2015 - Dec 2017
    Lebanon
    Supervising daily shift operations, including front and back-of-house restaurant operationsMaintaining safety and food quality standardsKeeping customers happy, getting their feedback on the experience and handling complaintsOrganizing schedules, keeping track of employees’ hours and recording payroll dataControlling operational costs and identifying ways to cut wasteAppraising staff performance and disciplining or retraining employees to correct poor performance
  • Monroe Hotel Lebanon
    Banquet Manager
    Monroe Hotel Lebanon Jun 2015 - Sep 2015
    Lebanon
    Plan the A-Z of the layout and set up of an eventTake care of the special requests and queries that come from the guestsMonitor the food and beverages section efficiently as a banquet service managerNegotiate contracts and deals with vendors and suppliers, who are supplying their services to the event as a banquet sales executiveAssign roles and duties to the staff, including the assistant banquet manager, and ensure that the event goes as per the plan
  • Crepaway
    Team Leader
    Crepaway May 2013 - Jun 2015
    Lebanon
    Handle the restaurant operations, and activities, maintaining a well-trained and highly motivated team and contributing in the achievement of sales and profit goals.
  • Imara Restaurant
    Floor Manager
    Imara Restaurant May 2012 - Apr 2013
    Lebanon
    Support the restaurant operations and activities, supervising the floor staffDay to day operationCustomers’ needs follow upQuality, service and food safety monitoringTable visits and critical path
  • Margherita Pizzeria Del Quartiere Dal 1959
    Cashier & Barista
    Margherita Pizzeria Del Quartiere Dal 1959 Jan 2011 - Apr 2012
    Lebanon
    Bar serviceBar customer serviceCustomer interactionMenu drink preparation
  • Roadster Diner
    Head Waiter, Waiter, Bartender
    Roadster Diner Jan 2008 - Dec 2010
    Lebanon
    Food quality and Hygiene with standards norms of ISO and HACCPTake orders and serve clients with professional wayHigh selling skills and customer orientation

Rami Touma Skills

Customer Service Catering Microsoft Office Microsoft Word Restaurants Time Management Food Teamwork Hospitality Powerpoint Sales Customer Satisfaction Inventory Management Leadership Event Planning Public Speaking Microsoft Excel Restaurant Management Social Media Data Entry Management Facebook Food Safety Communication Team Building Cashiering Hospitality Management

Rami Touma Education Details

Frequently Asked Questions about Rami Touma

What company does Rami Touma work for?

Rami Touma works for Malak Al Tawouk

What is Rami Touma's role at the current company?

Rami Touma's current role is Area Operations Manager.

What schools did Rami Touma attend?

Rami Touma attended Aul (Arts, Sciences And Technology University).

What skills is Rami Touma known for?

Rami Touma has skills like Customer Service, Catering, Microsoft Office, Microsoft Word, Restaurants, Time Management, Food, Teamwork, Hospitality, Powerpoint, Sales, Customer Satisfaction.

Who are Rami Touma's colleagues?

Rami Touma's colleagues are Mathieu Al Berry, Jean Marc Allawi, Pierre Fadel, Daniel Dangalan, Vanessa El-Habre, Jessy Jammal, Ali Kamel.

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