With over 15 years of experience in the Hospitality & Real Estate industry, I am passionate about creating memorable and satisfying experiences for clients and guests. As the Client Experience Manager at Local Host, I oversee the operations and service delivery of a network of co-living spaces that cater to digital nomads and remote workers. I work with a diverse and talented team to ensure that our clients enjoy a comfortable, convenient, and collaborative environment that meets their needs and expectations. I also leverage my skills in customer success to build and maintain strong relationships with our clients, partners, and community members, and to generate referrals and repeat business. Previously, I was the Senior Manager of Client Relations at DAMAC Properties, where I managed the post-sales services for luxury real estate projects in the Middle East. I also have served as the Head of CS Operations at Quintessentially, a global lifestyle management and concierge service company, where I supervised the quality and efficiency of the service delivery across multiple offices.