Rami Bahram Email & Phone Number

Implemented network segmentations, firewall replacements, security policies, etc of various environments.Conducted remote and onsite discoveries then depicted network environment using various portraits.Provided daily Tier I to Tier III support for countless clients while documenting work via ticketing system.Maintained a high level of professional communication with every client.Contributed to creating and updating internal documentation for knowledge sharing.Supported countless vendor software ensuring smooth operations. Reviewed 3rd party policies such as PCI, cyber security and patched shortcomings.

Chicago

Maintained connectivity between 70+ spoke Networks.Installed Cisco Routers, Switches, Call Manager, SD-WAN Talari, VPN, Sophos Firewalls.Conducted network upgrades for over 20 national sites.Managed ordering of POTs, Broadband, MPLS, SIP, and 4G connections. Coordinated vendor installs of facility systems: security camera, access control, music, etc.Supported end user issues including PC, VoIP Phones, Fax + Printers, VPN Client, etc.Provided 24/7 on-call support for network, voice, and security issues.

Greater Chicago Area

• Implemented numerous network refreshments for various companies, municipalities, etc. • Provide daily Tier I to Tier III support for numerous clients while documenting work via ticketing system.• Entrusted in preserving and upholding confidential data of corporate and government institutions.• Configured and troubleshooted various Network Operating Systems.• Engaged in maintaining and troubleshooting VMware ESXI infrastructure.• Regularly assigned tickets escalations or new implementations requiring onsite visits.• Contributed to creating and updating internal documentation for internal knowledge sharing.

As a Network Engineer, my work required high level exposure to client networks. In so doing, I actively participated in the designing and engineering of new IDFS/MDFs for large coportations. My responsibility included:• Performing Remote & Onsite Surveys.• Establishing IP Addressing Schemes.• Displaying of current network equipment via Rack Diagrams.• Creating Low Level Diagrams conceptually displaying configurations, routing, implementation, etc.• Designing High Level Diagrams and Bill of Materials to simplify purchasing of network devices.• Mapping of Cross Connect Diagrams for the use of referring to for physical connectivity.• Configuring current & new devices by creating Configuration Scripts.• Frequently communicating with clients to establish facility requirements such as UPSs, PDUs, network racks, adapters, cabling, etc. • Traveling, installing, racking, powering, and cabling devices.