Rami Ghazal Email & Phone Number

Dubai, United Arab Emirates

Riyadh, Saudi Arabia

Riyadh, Saudi Arabia

Riyadh, Saudi Arabia

*Instruct students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations.*Plan and conduct activities for a balanced program of instruction, demonstration, and work time that provides students with opportunities to observe, question, and investigate.*Adapt teaching methods and instructional materials to meet students' varying needs and interests.*Prepare, administer, and grade tests and assignments to evaluate students' progress.

Saudi Arabia

*Plan and prepare learning materials for instructional environments. *Direct students learning in a positive, supportive, and caring environment.*Design and conduct evaluations or appraisals of students and to keep students informed of their progress.

Amman

Deliver excellent customer service and maintain a high standard of customer management, at all times Fulfill all reasonable requests from guests, to ensure their comfort, satisfaction, and safety Ensure that our hotels are operated safely, at all times Undertake overnight responsibility for the reception, checking guests in and out, taking reservations and dealing with all telephone inquiries Be responsible for evacuation, in cases of emergency, acting as the first point of contact for guests and the emergency services; be accountable for guests’ safety and comfort Complete security checks at hourly intervals throughout the night Complete manager’s log book and maintain accurate records of all fire safety checks carried out during the shift Undertake additional administration duties, as requested by either the hotel manager or the pub manager Adhere to company policy for reporting accidents and incidents Always adhere to all company policies and procedures and licensing laws Carry out instructions given by the management team and head office

Dead Sea

o Ensure smooth function of the operation on a day to day basis and in a proactive manner.o Resolve guest complain to ensure guest satisfaction. o Report anything considered as health or safety hazard o Supervises and directs Reception and Reservationso Ensures VIPs are welcomed and escorted to their rooms properly.o Check all the Hotel area including back area o Train and guide front desk staffs to provide quality customer serviceso Analyze and approve discounts and rebates. o Analyze the rate variance report to ensure rooms’ revenue control.

Amman

Sometimes known as a customer service representative, guest services associate, reservations clerk, or receptionist, a front desk agent is the hospitality industry equivalent of a restaurant host. The main responsibility of a front desk agent is to meet the needs of all guests staying with the hotel. Job duties include answering phones, booking reservations, responding to emails and electronic reservations, greeting guests upon entry to the hotel, checking in new guests, checking out guests, answering questions, and providing any necessary services to ensure a customer’s satisfaction

Saudi Arabia

Instruction EDEXCEL Hotel program and Short EDEXCEL Hotel program, providing from EDEXCEL Organization in the United Kingdom, Assessment and follow –up to the Trainees in work environment.

Jordan-Dead Sea

At your service department goal provide the guest with one source for all transactions, am handle all internal and external communication like room service orders, requests for housekeeping, engineering related guest calls. Maintaining guest problem and problem resolution database in the computer system and placing follow up calls to ensure guest needs are met.

Jordan

Welcome and check in for guests, taking account of the established standards (choice of suitable room, completion of bookings and entry into the computer system, handover of the room pass and the key, safeguarding payment, luggage organisation). Check out of departing guests in accordance with the established standards (drawing up of guests’ bills, processing using the computer system).

Cipd Level 5 -Associate Diploma In Organisational Learning & Development, Learning & Development

Bachelors, Hotel Management

Hotel Management

Certificate In Delivery Training, Learning & Development