Ramil Abdullayev Email & Phone Number

Baku City,Azerbaijan

Representative XCMG machinery, Bull backhoe loader

Baku,Azerbaijan

Baku

Baku, Baki, Azerbaijan

Agriculture machinery deputy of director

Baku,Azerbaijan

John Deere Aftermarket ManagerJob function: Leads the organisation's aftermarket business efforts through; developing and implementing the Aftermarket Strategic Business Plan,creating the annual Parts and Service Department goals and budget in alignment with the organization's financial and operational objectives,managing the Customer Satisfaction Program,developing and maintaining competitive intelligence systems and recruiting,hiring,developing and retaining key talent.Responsibilities:1.Develops and implements the Aftermarket Strategic Business for the organization.2.Develops and maintains effective Parts and Service Department processes to ensure internal and external customer satisfaction.3.Creates annual Parts and Service Department goals and budget in alignment with the organization's financial and operational objectives.4.Develops and executes Parts and Service Department marketing plan and monitors to ensure achievement of established goals.5.Manages the organization's Customer Satisfaction Program.6.Develops and maintains competitive intelligence systems.7.Maintains an effective sales management system system with assigned sales territories.8.Manages the Parts and Service Department employee compensation plans.9.Recruits,hires,develops and retains key talent by maintaining a current Internal Depth Chart,Recruiting and Hiring Plans and individual development plans.

Baku,Azerbaijan

Baku,Azerbaijan

Baku

Supply spare parts to XCMG,Foton,New Holland,Case,Shantui,Kato,Bobcat,Cifa etc.

Baku

After Sales work to Hitachi

Baku,Azerbaijan

• Provide respond the customer voice and full fill the customer requirements.• Collect the field competitor market survey and prepare the report.• Developing the Respective authorized Dealer infrastructure & increase the dealer Viability.• As a service engineer have followed the dealer warranty claim details and follow settlement to respective dealer.• This period of maintain & develop the two dealers in respective territory.• Maintaining and supervising safety standards of the environment and the workers.• Supervising a team of 45 workshop members.• Preparing the over all service activity report on monthly wise and inform to head office.• Provide the driver training programmed at customer site & dealer office with help of our company master driver.• Provide the vehicle maintenance instruction activity to customer mechanics & dealer Technicians. Co-ordinating with the suppliers and negotiating for the Spare parts pricing and quotations. Preparing Proposals, Quotations, Purchase Orders, Monthly reports about spare parts sales etc. Collecting data of wear items under different conditions. Spare Parts proposals for the sales of new machines. Raising Warranty parts of failed items during warranty period of the machine in DBS; creating Work order, SIMS maintenance and document for the required parts to re-commission the machine.  Verifying the purchase orders of Corporate Customers and conducting checks for the correct parts applicability and superceeded part numbers respectively. Preparing quotations and invoicing the same after receiving all the parts as per the parts list given to the customer; replying to customer queries on parts discrepancies.Brands: New Holland CE,New Holland AG,Iveco,Foton,Shantui,XCMG,Cifa,Gaspardo,Doosan,Weber,Petronas Lubricants,Separ filter,Case IH,GB Hummer,Weichai Engine etc.

Bachelor'S Degree, Automotive Engineering Technology/Technician

Activities and Societies: debate team,sport To learn automatisasion and management of production processes

Education record

Activities and Societies: debate team,sport,school news paper redactor