Area / Operation Manager
•Evaluating existing operations and developing appropriate strategies.•Training store managers in effective sales and supervisory techniques.•Creating and communicating sales targets at regular intervals.•Monitoring sales across stores to check that quotas are met.•Detecting, investigating, and remedying discrepancies in sales across stores, if required.•Setting and implementing performance standards across all stores.•Ensuring that employees observe company protocols.•Collaborating with other Area Managers to ensure that operations are consistent across the board.•Traveling to stores to conduct your duties on-site, as needed. •Informing your manager of progress and pitfalls on a regular basis.•Drive operating store's success through achieving KPI metrics to maintain company standards and financial results, and communicate KPI metrics to direct supervisor role•Ensure retail stores within the district are clean and well maintained, and that managers create a service culture that reflects the corporate image, values, and strategy of MINISO•Set and monitor operational goals and priorities for all Store Managers, and work with Store Managers to resolve escalated concerns and ensure company policies and procedures are enforced•Partner with human resources to develop the area team by recruiting, interviewing, and hiring, with an emphasis on management positions.•Recommend an additional product, special pricing, promotions, and facility remodels•Create Individual Development Plans (IDP) and operational business plans with Store Managers, and work with them to ensure that they proactively execute plans by using performance checkpoints•Provide consistent accountability for Store Managers through training, coaching, conducting planning sessions, and performance reviews.
