Ramil Alcano Email & Phone Number

Lake Mary, Florida, US

- Develops modules for the Computer-Aided Dispatch (CAD) system, including new modules, new interfaces and enhancements to the system.- Maintains the Computer-Aided Dispatch (CAD) system by fixing bugs.- Analyzes and designs the development involve in a new project based on a Statement of Work.- Reviews code changes made by other developers and provide.

• Leads the other developers in the CAD maintenance team
• Manages the development workload of the CAD maintenance team
• Serves as liaison between the CAD maintenance team and the Product Management team, the Application Implementation team, and Customer Support department
• Works with the QA team to provide team workload bandwidth during the development cycle
• Responsible for communicating to external clients of status updates for their respective concerns.
• Provides immediate application support for critical 911 systems for clients across the country.

• Designed and developed a configurable data transformation tool that moves data from three different systems: the client’s Data Warehouse in Oracle; Areté Prevail forecasting system; and, Areté Avail.
• Programmed Supply Chain solutions in targeted processes on: Production Scheduling and Deployment Scheduling using Microsoft technologies.
• Developed programs for a Forecasting System using Microsoft technologies.
• Developed custom interfaces between the Production Scheduling and Forecasting systems using Web Services and XML technologies.
• Responsible for providing technical support for the Data Transformation/Scheduling tool (Titan) using remote connectivity or on-site.
• Responsible for Oracle Performance tuning of the Areté Prevail system database.

• Designed and developed Procurement Reporting System using AS400 Business Planning and Control System (BPCS) database and Microsoft Visual Foxpro. Data downloaded to text file from the BPCS system is uploaded to the.
• Designed and developed Inventory systems to interface with the AS400 BPCS database using Microsoft Visual Foxpro.
• Converted manual and paper reports into automated and computerize format using Microsoft Visual Foxpro. This was a big cost-cutting project for the department. This process took approximately two weeks to compile the.
• Supervised the department’s team of programmers and systems analysts as well as provide specifications of internal and external client's requirements.

Blackfriars, London, GB

• Designed and developed the Training and Administration Information System.
• Maintained the Lotus Notes East Asia Regional HR application