Ramily Leda Email & Phone Number

Toronto, On, Ca

Ontario, Canada

Connecting Communities and PeopleFrom a regional telecom network builder in 1967 in Quebec (Canada), Telecon has grown into a world-class industry-leading telecom network design, infrastructure and connectivity services provider. We deliver diversified and scalable best-in-class, cost-effective and time-saving services and turnkey solutions to North American telecom operators and businesses. Our highly skilled team is firmly committed to supporting our customers in propelling tomorrow’s connectivity in our communities, businesses and homes.

Ontario, Canada

Champion account management by developing strong relationships with over 100 white label, ISPs and carrier telecom customers to understand specific needs and meet goals by providing broadband and fiber internet services. ♦ Delivered data and internet end to end solutions to wholesale customers on a consistent and timely manner that contributed to 105% target achievement. ♦ Liaised with customers on all account matters, rapidly identifying and solving issues and mitigating operational errors which enhanced client retention. ♦ Regularly on-boarded new wholesale partners while building trust and nurturing existing customers that generated approximately $1million new business on top of maintaining the current base.

Toronto, Ontario, Canada

As the Account Relations Manager, I oversee over 200 accounts throughout North American markets to drive market share growth in telecommunications industry. In this role, I champion account management by developing strong relationships with over 200 wholesale,white label, ISP and carrier customers to understand specific needs and meet goals by providing optimized voice, data, and internet services. I design and implement strategic initiatives to bolster client retention and financial performance. I lead the on-boarding of new customers, training new staff in best sales and customer service practices, and resolving all client issues with professionalism and expediency to bolster customer service.♦ Executed effective sales strategies that expanded base revenue by 50% within six months.♦ Expanded revenue by 20% through effective up-selling techniques targeting existing partners. ♦ Effectively on-boarded new wholesalers

Toronto, Canada Area

(Yak Communications, Acquired by Distributel) While working at Yak Communications, I directed the Voice business portfolio with over 60 carrier accounts across all global regions. I orchestrated operations for vendors and partners in the wholesale voice portfolio including long distance, North American traffic, and toll free services to enhance operational efficiency. I generated increased profit margins through detailed financial management and reduction in operational costs. I spearheaded initiatives to improve international functionality, drive sales growth, and expand international market reach. ♦ As a direct result of my work, I bolstered realized revenue to $3M from $300K within five months by optimizing service on existing accounts, promoting innovative products, and growing client base. ♦ By designing and executing financial controls, I expanded profit margins to $300K from $30k within one month, and further doubled margins within six months. ♦ I was recognized by senior managers for consistently exceeding monthly revenue and profit margin targets due to exceptional sales leadership.

Toronto, Ontario, Canada

During my tenure in this role, I analyzed financial data to craft strategic plans aimed at lowering operational costs while increasing profit margins to achieve corporate goals. I led operations in conjunction with 20 NA and EMEA carrier partners including Telus, Verizon, Bell, and Tellasonera to optimize client-facing services across the telecommunications industry. I researched market participants and identified suppliers that lowered operational costs and increased value-added services to bolster organizational performance. I interfaced with global carrier vendors and suppliers to develop strong relationships and improve organizational functionality. I optimized voice cost, conducted cost savings analysis, and negotiated commercial contracts to drive growth. ♦ As a direct result of my work crafting sales and cost savings initiatives, the company realized an average monthly savings of $20K.

Brampton, Ontario, Canada

While serving as Operations Manager, I optimized cost and profit margins for the voice business unit. I conducted operational oversight for the entire International Voice and Carrier Relations business unit and owned P&L objectives to drive holistic growth through lower costs and higher margins. ♦ I am credited with achieving $80K in monthly savings through extensive financial analysis and implementation of data-driven strategic initiatives.♦ By employing quality control measures and service level agreements, and coaching junior staff to ensure constant adherence to standards, I secured over $2M in monthly revenue.

Toronto, Ontario, Canada

Responsibilities included vendor management, optimizing operating costs, commercial negotiations, invoice & billing analysis. Negotiated international wholesale voice rates with vendor and carrier partners. . Monitored new traffic rates.♦ *Made routing decisions for Canada/US and International Traffic.♦ * Conducted buying activities with the vendors and partners effectively to drive down cost and increase margins, which contributed to a reduction in operating costs and the achievement of annual team margin quota worth $20 million.♦ * Created an effective process to negotiate with carrier and wholesale partners to ensure optimal deals.♦ * Resolved billing disputes discovered as a result of thorough invoice analysis while uncovering receivables worth more than $100,000.

Makati, National Capital Region, Philippines

Quezon City, National Capital Region, Philippines

Makati, National Capital Region, Philippines