• Led a talented team of sales, developers, designers, and content editors, ensuring their successful onboarding and managing their day-to-day activities.• Pioneered new revenue streams model that propelled the company's financial success and drove sustainable growth.• Designed and Developed over 300+ web and mobile projects for different business sizes.• Advised businesses on achieving online growth and scalability, driving successful digital transformations for offline companies with a primary focus on Ecommerce. Spearheaded the development of innovative pilot programs for enterprise clients.• Strategically collaborated with and supported A-list celebrities, leveraging their online presence to foster growth and expand their digital footprint.• Forged strategic technology partnerships with leading companies across multiple industries, strengthening the agency's capabilities.

Highlights:• Built and launched an Ecommerce daily deals model, created all processes, hired, trained and managed the website with a dedicated team of 6.• Improved online payment trust to over 40% with a monthly customer growth of 30%.• Analyzed customer data and created strategic plan to grow revenue by improving platform UX/UI and frontline customer service, driving an increase by 32% within one year. Key Responsibilities:• Designed end to end customer service experience and merchant onboarding process.• Built relationships with 1000+ merchants and distributors. • Designed and developed the ecommerce platform, integrating 3 method of payments; online, cash on delivery via Aramex and bank deposit.• Performed interviews, hired, trained and managed the team.• Worked on optimizing UX/UI and services by creating niche new features and a strong unique selling proposition to create new revenue streams and maximize growth.• Created digital acquisition and referral strategy.• Solidified our position in the online marketplace.• Continually optimized processes to gain efficiencies that support our fiscal goals.