- Actively identify and facilitate conversations, events, activities, and opportunities to engage all residents towards advancing a sense of belonging, academic success, personal development, wellbeing, and enriched diverse experiences in a hall of 50 students- Serve in the 12 to 24-hour duty rotation that observes, addresses, and responds to the needs of the community, which consists of 350 students in total- Conduct self in a manner that reflects the values of servant leadership, active and engaged citizenship, and customer service, and communicate with supervisors and peers using efficient and appropriate verbal and written strategies

- Provide great customer service by responding to 50 customers’ daily needs, which includes getting them a dressing room, offering clothing suggestions, signing customers up for rewards systems, cashing customer out, and informing customers of daily special offers- Exceed daily sales goal of $400 by adding items on sales and personalizing client sales - Stock and sell merchandise, search for ordered merchandise, prepare and ship orders, and organize order files- Maintain thousands of square feet space to national and store standards

- Worked with the sales team to compile a list of over 200 contacts in HubSpot, created a cold email template and letter,and reviewed contracts- Researched average daily attendance (ADA) funded states and searched for conferences in ADA funded states- Created a chart to organize the company’s data specifications and transferred standards documents

- Interpret documents and meetings for thirty Spanish-speaking clients- Aid office with various clerical tasks, including filing paperwork, answering the phone, and emailing and calling other offices to obtain proprietary and confidential information for the attorney - Analyze cases, which included the discoveries, police reports, medical reports, statements, etc., and summarize all information for the attorney

- Responded to 50-200 customers' needs daily, which included getting customers a dressing room, suggesting outfits, finding the perfect size, ordering clothing for them, signing up new members to the rewards club, and cashing them out- Stocked and sold merchandise, folded down all areas of the store, including men’s, women’s, and kids’, and organized all merchandise in the designated location- Exceeded daily sales goal of $400 to $1,500 by helping customers add to their sales or suggesting items- Maintained multiple several thousands of square feet space to national and store standards

- Interpreted documents and tax information for 30 Spanish-speaking client weekly- Aided with clerical work, including filing paperwork, sorting receipts into various categories, answering phone calls, making appointments for clients, and designing business cards- Entered and organized confidential tax information into Excel spreadsheets