Application Manager
CurrentESSENTIAL DUTIES AND RESPONSIBILITIES• Provide team leadership and coordination of projects, tasks and company initiatives.• Provide customer relationship management, definition of needs and coordination of customer needs with team projectplan.• Develop detailed system design specifications to serve as a guide for system/program development.• Ensures accurate and timely resource allocation and project staffing.• Provides mentorship and training to less-experienced Application Managers in order to improve productivity.• Provide project documentation and status to ITS supervision.• Prepare and submits project plans, outsourcing requirements, establishing policies and management controls to stay withinthe planned budget and timelines.• Work and communicate with internal and external clients and customers to meet their needs in a polite, courteous, and cooperative manner. Play an active part in problem resolution and committed to quality service.• Manage detailed evaluations of similar products, procurement, budgeting, consultant services, training, and project timelines in relationship to COTS implementations.• Excellent technical and general communications skills, both oral and written including specific skills such as presentations skills, leading/participating in project teams, and the ability to communicate complex subjects.• Demonstrate continuous effort to improve operations, decrease cycle time and streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.• Develop, formulate and improve methods, processes, and/or procedures to increase efficiency and quality.• Use approved methods/procedures in the performance of assigned job. Correct/report all observed unsafe practices/conditions.
