Ramiro Gagliano Email & Phone Number

Provincia De Buenos Aires, Argentina

Buenos Aires Province, Argentina

In my role as a Functional Analyst, I have performed key functions in a project focused on the healthcare vertical. My primary responsibility includes refining functionalities, formulating proposals, and documenting user stories in detail, ensuring compliance with ISO27001 regulations. Additionally, I have taken on a prominent role as a presenter in reviews, ensuring effective communication and facilitating understanding of project progress. My involvement encompasses comprehensive team task management, from assignment to detailed progress tracking. In the induction field, I have played a role in conducting training sessions on application usage and creating detailed manuals to ensure a complete understanding by users or team members. Additionally, I have taken on the role of support in the help desk area, intervening in the resolution of tickets requiring more specialized attention that the help desk team could not effectively address.

Rosario, Santa Fe, Argentina

In my experience as a Functional Analyst, I collaborated exclusively on a project that encompassed a complex self-management system. During this period, I dedicated myself to the detailed analysis of the modules to be developed, verifying and confirming with the client through documents the points to be executed. I also worked on backlog management, facilitating Scrum ceremonies and using tools such as Jira and Miro. Additionally, I conducted thorough testing, including initial testing, smoke testing, and regression testing, to ensure the proper functioning of the requested requirements.

Rosario, Santa Fe, Argentina

In my role as a Systems Analyst, I carried out the surveying and analysis of new projects, as well as the evaluation of errors and proposals for improvements received through the help desk. As a Tester, I focused on conducting thorough testing of projects in desktop and mobile applications, ensuring they met the established functional requirements. In addition to effectively communicating and documenting detected errors, facilitating collaborative work with developers to implement efficient solutions.

Rosario, Santa Fe, Argentina

During my participation in the internship program, I collaborated closely with the Functional Analyst, tasked with creating mockups for various interfaces of the website that were being refined.