Ramiro Persa Email & Phone Number

Turin, It

Turin, Piedmont, Italy

Buenos Aires Y Alrededores

-Cloud & Business Solutions (MS Dynamics, Power Platform & 365) -Collaborated with Account teams to facilitate the inception and cultivation of Service Sales. -Enhanced order value by successfully retaining and expanding contracted customer support agreements. -Offered vital scoping support to sales representatives, validating and substantiating solution proposals to prospects with a holistic business and technical perspective. -Contributed to deal finalization by executing diverse tasks, including personalized pricing, adept contract, and SOW composition.

Argentina

At Artwares, my role encompassed two key areas: serving as the Cloud Manager for Artware, overseeing the internal IT team and the company's Cloud infrastructure, and acting as a Pre-Sales Specialist to drive Azure sales within the new Azure Cloud business unit. Infrastructure & Cloud Manager (Internal @Artware AW Latam) -Directed, organized, and assessed IT and electronic data ops. -Supervised IT personnel through training, coaching, defining job expectations, and conducting performance assessments. Cloud Pre-Sales Specialist (Microsoft 365 & Azure) -Led Pre-Sales and BD initiatives for Professional Services. -Collaborated with Account teams to foster the creation and growth of Service Sales. -Cultivated Trusted Technology Relationships with Technical Decision Makers, including CIOs and CTOs.

-Sales and Business Development - Microsoft Services. -Spearheaded Pre-Sales and Business Development endeavors for Professional Services. -Orchestrated resource planning and coordinated bids across diverse Business Units for Services Solution RFx initiatives. -Fostered Trusted Technology Relationships with key Technical Decision Makers, encompassing CIOs and CTOs.

Argentina

-Technical Pre-Sales Role in Public Sector & Education Industry -Conducted comprehensive analysis of IT Technology landscape, Partner ecosystem, and Competitive positioning. -Cultivated Trusted Technology Relationships with influential Technical Decision Makers, including CIOs and CTOs. -Formulated a strategic and forward-looking Business-to-IT Strategy & Deployment Roadmap, while efficiently coordinating Microsoft and Partner Resources. -Accelerated growth by ensuring optimal readiness of customer environments for seamless deployment of new Microsoft Solutions. -Engaged as a public speaker for introducing new products and representing Microsoft at various events.

-Held accountability for the Hermes Project in Argentina. Led regional migration from Lotus Notes to Microsoft BPOS. -Proficient in deployment, configuration, and administration of Windows Server, Active Directory, WSUS, System Center, SQL Server. -Accomplished Symantec Backup, BBY Enterprise server, and Citrix. -Provided IT Consulting services across Latin America, specializing in Networking and troubleshooting.

Argentina

-Led the management of Microsoft Solution implementations. -Proficient in deploying, administering, and configuring Windows Server. Successfully implemented Active Directory, GPO, DNS, and DHCP setups for new office locations. -Utilized SCCM 2007 for streamlined software deployment and hardware/software inventory management. -Exchange Server Administrator.