Ramish Fatima Email & Phone Number

Automation Framework Development:Spearheaded the development of a robust Automation Framework integrated with CI/CD pipelines for end-to-end testing of the Share Mobility App.Achieved 80% reduction in the occurrence of critical bugs, ensuring a smoother user experience and increased overall app reliability.Streamlined testing processes, resulting in faster releases and improved development cycles.Enhanced Reporting and Visualization:Utilized Amazon QuickSight and Google Analytics to develop comprehensive reports and dashboards, providing actionable insights to stakeholders.Created visually appealing and interactive data visualizations to communicate complex data trends and performance metrics.Data Analysis and Insights:Utilized Python, JavaScript, R, and SQL to perform in-depth data analysis, uncovering valuable insights that contributed to data-driven decision-making processes.Collaborated with the Data Science Team to identify patterns and factors contributing to rider churning, resulting in a 20% increase in retention rates.

Business System Analyst:• Help UX designers create a superior user experience.• Help QA develop User Acceptance test plans, write test scripts, and coordinate and lead UAT testing sessions.• Provide second level triage for support incidents• Ensure compliance with policies and regulations• Build trust through strong, long-term relationships with cross-functional Business and Technical teams.• Responsible for Delivering 2 Successful Projects. • Experience in preparing SRS, FRS, BRD using different tools, technologies and diagrams.

● Taking Active part of User Acceptance Testing (UAT) and Going Live Critical Phase.● Requirement gathering & Analysis, Effort Estimations ● FS & RS Review Activities (STLC Execution) ● Test designing matrix (TDM), Test scenario matrix (TSM), Test sequence sheet (TSS) and Test case/Scripts development & execution. (JIRA) ● Designing Deployment Document & Tracking software defects (JIRA) ● QA & QC Standards Process Training (ISO, CMMI) ● Regression testing, Negative testing, error/bug retests, Usability, Grey Box Testing & Execution of DB Queries for Test Case Execution. ● Working closely with the Software Engineering, Product Management teams during product development from design to release.● Working As a shadow LEAD, Active participation in Process Improvement Techniques ● Participating/conducting business domain workshops/training for internal teams.Tools & Technologies Used:o TestComplete: Test Scripting for Desktop Applicationo JMeter: Performance Testingo Selenium WebDriver: Framework Designing for Automated Test Script Creation and Executiono Postman: Basic Test Script writing for Response Validationo MySQL: Grey Box Testing Techniques.

● Creating, updating and analyzing test scripts using OCR+RPA Technology for Mobile, Web and Desktop testing on remote screen equipped devices. ● Scheduling of Test Cases for Regression. ● Test Case Creation and Defect Logging.● Functional Testing, Automation of Web UI on Desktop and Mobile Browsers (Selenium+Appium) Usability Testing, Regression Testing, Browser Compatibility Testing● Executing Equivalence Partitioning & Boundary Value Analysis Techniques for Test Case Creation.● Integration, Acceptance, and System Based Testing for Quality Assurance. Launching the System for Beta Testing via Direct Client Communication and feedback. Tools & Technologies Used:o UXPLORE: Test Scripting for Web and App using remote screens. o Selenium WebDriver: Basic Script Writing and Execution

-Rigorous Testing of OLX.com for Quality Assurance and prepared bug Report.-Reviewing,Developing and running tests, documenting test results, and providing feedback-Test cases planning/Validation, Stress Testing, Smoke Testing, Load Testing, QA scheduling-Selenium, Load UI tools were utilized-Developed, implemented, and published 24+ test scenarios, scripts, and evidentiary documents for assigned tasks. Result: Successful QA Approval for Code Promotion

Islāmābād, Pakistan

Islamabad

-Systems Department, Networking and Databases-Developed complaint portal during internship at OGDCL.-Responsible for Unit, Integration, Manual, Acceptance, System Based Testing for Quality Assurance. -Launched the System for Beta Testing.

Analytics, Mathematics And Computer Science

Bachelor’S Degree, Software Engineering

Activities and Societies: Chair of Marketing Women In Engineering, IEEE SEECS Student Branch. Executive Member of Events at IEEE SEECS.

High School, Pre-Engineering, A+

Activities and Societies: Head Girl and in Debating Society