Ramit Bhattacharya

Ramit Bhattacharya Email and Phone Number

Project Manager | ITIL/ITSM Sr. Analyst | ITIL V4 | Professional Scrum Master @ Right Prompt Technologies Private Limited
Ramit Bhattacharya's Location
Greater Bengaluru Area, India
Ramit Bhattacharya's Contact Details

Ramit Bhattacharya work email

Ramit Bhattacharya personal email

n/a
About Ramit Bhattacharya

An analytical and result oriented Project Manager with over 8+ years of proven experience in Agile practices, managing ITIL implementation projects including end to end Service Delivery, Project and transition management, managing automation and innovative drive, financial metric drive, customer life cycle management (strategizing/managing people and spearheading customer success and business value delivery), quality, training and relationship building.

Ramit Bhattacharya's Current Company Details
Right Prompt Technologies Private Limited

Right Prompt Technologies Private Limited

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Project Manager | ITIL/ITSM Sr. Analyst | ITIL V4 | Professional Scrum Master
Ramit Bhattacharya Work Experience Details
  • Right Prompt Technologies Private Limited
    Project Manager
    Right Prompt Technologies Private Limited Nov 2024 - Present
    Bengaluru, Karnataka, India
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  • Tavant
    Project Manager
    Tavant Dec 2023 - Oct 2024
    View
  • Apple
    Itsm Analyst
    Apple Apr 2022 - Sep 2023
    Bengaluru, Karnataka, India
    View
  • Alorica
    Incident Management Specialist
    Alorica Feb 2021 - Apr 2022
    Bengaluru, Karnataka, India
    View
  • Iemlabs
    Campus Representative
    Iemlabs Jun 2020 - Nov 2020
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  • Avaso Technology Solutions
    Information Technology Support Engineer
    Avaso Technology Solutions Oct 2019 - Jun 2020
    Cambridge, United Kingdom
    • Break-fix of DELL computers, laptops (Inspiron, Latitude) including hardware troubleshooting and replacement.• Risk assessment of site, installation and configuration of routers.• Connecting customer provided PTSN line to OOB modem and remote access fixing.
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  • Accenture
    Information Technology Operations Analyst
    Accenture Jan 2018 - Aug 2018
    Bengaluru Area, India
    • Creating visualisation reports and dashboards for clients.• Prepared service desk reports and metrics, providing insights into performance, trends, andareas requiring attention.• Contributed to incident and problem management processes, investigating and resolvingincidents,identifyingrootcausesandimplementingpreventive measures.• Managed a team of Service Desk associates and managed the day-to-day operations of service desk, assigning and prioritizing tasks, monitoringperformance, and ensuring adherence to service level agreements (SLAs).• Acted as a point of escalation for complex or high-priority issues, ensuring propertroubleshooting, resolution, and customer satisfaction.• Conducted regular team meetings, training sessions, and performance evaluations, fosteringa positive work environment and continuous improvement.
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  • Accenture
    It Operations Associate
    Accenture Nov 2016 - Jan 2018
    Bengaluru Area, India
    Supporting IT Operations for International Clients
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  • Convergys
    Technical Support Engineer
    Convergys Mar 2016 - Nov 2016
    Bengaluru Area, India
    • Certified Microsoft Windows and Office 365 Technical support engineer.• Working on tickets raised by B2B and B2C Microsoft Product users.• Installed patches, software versions and Operating systems depending on systemconfiguration.• Validation and update of applications according to requirements.
  • Aegis Limited
    Senior Executive
    Aegis Limited Jan 2015 - May 2015
    Telecom industry.
    View

Ramit Bhattacharya Skills

Microsoft Excel Customer Service Public Speaking English Engineering Management Team Management Research Healthcare Business Development Social Media Analytical Skills It Operations Marketing Spreadsheets Data Analysis Business Strategy Reporting And Analysis Information Technology Quantitative Research Matlab Team Leadership Interpersonal Skills Qualitative Research Team Motivation Time Management Critical Thinking Problem Solving Call Center Development Business Administration Team Organisation Business Operations Digital Business Development Numeracy Python Data Mining Statistical Data Analysis Microsoft Office Microsoft Word Powerpoint Leadership Teamwork Public Relations C C++ Photoshop Training

Ramit Bhattacharya Education Details

  • University Of Worcester
    University Of Worcester
    Strategic Management
    View
  • Sathyabama University
    Sathyabama University
    Biomedical/Medical Engineering
  • Bidhannagar Municipal School
    Bidhannagar Municipal School
    Science
  • Bidhannagar Govt. High School
    Bidhannagar Govt. High School
    Science

Frequently Asked Questions about Ramit Bhattacharya

What company does Ramit Bhattacharya work for?

Ramit Bhattacharya works for Right Prompt Technologies Private Limited

What is Ramit Bhattacharya's role at the current company?

Ramit Bhattacharya's current role is Project Manager | ITIL/ITSM Sr. Analyst | ITIL V4 | Professional Scrum Master.

What is Ramit Bhattacharya's email address?

Ramit Bhattacharya's email address is ra****@****ips.com

What schools did Ramit Bhattacharya attend?

Ramit Bhattacharya attended University Of Worcester, Sathyabama University, Bidhannagar Municipal School, Bidhannagar Govt. High School.

What skills is Ramit Bhattacharya known for?

Ramit Bhattacharya has skills like Microsoft Excel, Customer Service, Public Speaking, English, Engineering, Management, Team Management, Research, Healthcare, Business Development, Social Media, Analytical Skills.

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