Ramit Singh Email & Phone Number

Union City, CA, US

• Work amongst network engineers & provide troubleshoot techniques for school district
• Providing assistance on ticketing system for school district
• Going to school locations & providing any IT assistance for staff
• Assist help desk with any incoming or old tickets

Cupertino, California, US

• Testing devices to find the TRP (Total Radiated Power)
• Ran terminal commands which consisted of bash & python
• Used different soft wares to be able to test the devices
• Calibrate & Audit test chamber to see if chamber is running and active

San Jose, California, US

Make user accounts & get work environment set upTroubleshoot OS & office printersAssist IT manager with E waste & go through different equipmentInstall & configure window systemsSort through different cables, keyboards, laptopsCall IT support if issues occur for window activation or hardware

Menlo Park, CA, US

Analyze & report data to full time staff Case Testing Technical DocumentationTechnical troubleshootingUtilizing Microsoft Teams Room systems.Collaborate with the operational team to support the enterpriseBeing active member of the Scrum team & utilizing ServiceNow to manage the workflowParticipating in different IT & cross departmental projects.

San Francisco, CA, US

Answer phone calls and answer student questionsTransfer calls to dean of student for I9 verifications or other work related subjects Meet and greet students who come in person and assist them with any questions regarding (grades, employment on campus etc..) Direct title iX investigators to dean of students or presidentHelp full time staff with printing.

Northbrook, Illinois, US

Test consumer products that are used in daily life (Electronics)Do daily confidence checks every morning, to see if testing chambers are active.Run terminal commands which includes (Bash & Python) to program the device you are working on.Data entry onto Microsoft Excel.Interacting with customers/clients to solve the various issues they face and updating on.

Grade students homework & classworkHelp students with all subjects (Math, Reading and Writing)Provide feedback to each studentGive daily update to parents about how there child did for the day

Taught a coding class for adults on a free site which was CodeCademy about different coding languages which were: Java, Python and C++. Taught the basics of programming to the adults from scratch coding to Java, python and C++ One on one assistance with computer help and any other technology such as mobile help, email formatting and word documenting..