Customer Project Manager- Lead Sprocomm's Project team in India- Responsible for projects with chipset vendors like UNISOC & MTK and brands like Lava, Micromax, Panasonic- Account Manager for all projects with UNISOC, Panasonic & Micromax- Gather customer requirements, validate & prioritize them, map them to company's product portfolio & divide work to different responsible deptt- Helped brands like Micromax, Lava & Panasonic to widen their product range with Sprocomm Platforms.- Lead the team for Device Network Field Test, GPS test and overall Device Quality- Design & Optimize complete Test Suite to ensure quality- Maintain customer relations by delivering Quality in time- Camera IQ tuning- Tuned multiple projects for varios brands- Handle requirements from mobile brands on UI changes, Pre Loaded apps, Mobile phone layout designs, Testing requirements- Co-work & Joint Test with customer teams for better and quick analysis of reported issues.- Key member of Tech Sales in India responsible for handling the technical queries from customers, getting them resolved, getting technical approvals, collaborating with brands, vendors and internal sales team- Helping brands during Android version upgrades.- Played key role in Multi-Sim device enablement on Sprocomm platforms.- Handled multiple projects End to End for Panasonic, Micromax & Lava.- Visit customer production line for device boot-up & other quality issues faced in production.- Drive meetings with camera sensor vendors, battery/charger vendors etc- Design project timelines, product vision, product roadmap- Enable teams to deliver timely

Camera IQ Tuning : UNISOC ISP Tool, UNISOC debugging tools like ARM Logel; DSP Logger, subjective & objective tuning, dual camera calibration, IMAtest IQ analysis, Subjective IQ analysis with FastStone.- ISP Pipeline modules & their functioning- 3A algorithms & tuning- IQ charts like MCC, Step Chart, TE42, ISO, QA77 etc- Image formats like RAW, YUV & JPEG- Camera lab equipments like light box, IQ charts, spectrometer, diffuser, DNP light source, ND filters- Camera components like lens, sensor, shutter, aperture- Showcase camera technology portfolio to customers & help tech sales.- Conducted tuning & testing training to mobile brands like Micromax, Lava, Intex, Samsung, JIO, Jivi etc and sensor vendors- Samsung, OV, GC, Sony.- Worked with OEMs like Techain, Huiye, HQ, Sprocomm, ChinoE etc to enlargen their portfolio using UNISOC platforms.- Good relations with customers at every level.Customer Project Management: worked as “Field Application Engineer”• Contributed in Tech-Sales for product promotions & queries leading to confirmation before MP.• Managed customers like Intex, JIO, ZEN, Micromax, Lava, Itel, Gionee, Jivi• Bridge between internal departments & customers to get issues resolved within timelines.• Product Owner to collect requirements from Brands, vendors and internal teams, prioritize them and get them resolved timely.• Good relations with ODM/OEMs like Sprocomm, Wingtech, ChinoE, Techain, Huaqin, Tinno, Konka, Lensun, Infinity, Topwise, IMG etc.• Regular customer visits for co-work on issues• Responsible for First Level Analysis of all issues on Camera, Modem & Audio• Key role in expanding customer base for 3G chipsets• Pivotal role in launching 4G/LTE chipsets for UNISOC• Catered as SPoC for JIO projects & was responsible for all Tech Approvals from Jio Network regulations.• Pivotal role for Audio/Camera & Modem issues by JIO Flame, Samsung J series, Lava Z series & other flagships by different brands